Search Hotels Near Cool Spa Phuket, Wichit

"Nice location. Very sweet staff members. My suggestion is to rework menu. No other place to eat nearby, so I had to eat onsite. Emphasis is that the staff very ver kind. Beach access easy. Pools nice. I will stay there again 😁"

"This property looks like it was great some years ago or with the last owner, but his since started to dwindle. Deferred maintenance is evident around in most places. Staff was helpful when put to the task of correcting something that shouldn’t have been an issue in the first place, but nonetheless corrections were diligently addressed. The biggest complaint would be the food. Overall, it was really subpar. One meal in particular was so awful. It was inedible. A grilled seafood platter for two was presented to us. The appearance, rotten smell, and presentation of the food was deplorable. The shrimp and lobster tails looked as though they had been harvested from a bucket of sewage. Our waitress quickly took it off the bill and agreed that she would not eat it. On another occasion on the day of our departure, we were offered a breakfast to go as we had paid for the breakfast buffet, which we were told in the morning before we were not allowed to take anything from with us on our excursion. The box breakfast on the day of departure consisted of a couple of stale pastries. The cost of adding breakfast for the four of us that was missed for two days was very disappointing. This property could be great again, but needs a major cash investment and some serious staff and kitchen training. We were on a very long six week holiday and this was two days of long our journey - it was the low point of our trip across nine countries. We were disappointed. Food pic attached."

"Great breakfast buffet , very friendly & helpful staff. Loved my stay here"

"Loved the experience"

"Shower was terrible"

"If you are going just for the pool area then you will enjoy your stay. The restaurant on-site was overpriced and the food was nothing to rave about. The staff is friendly. Location wise you are far away from areas like Phuket town and Patong. If your desire is just to stay at the hotel and surrounding areas then this property is fine for that. "

"Fantastic staff!"

"The property well maintained. However so e design solution not practical like short headboard ( nearly none existent) no chair With back support ( only one low bench). Mattress toppers and pillows of not a good quality and old (mouldy) made us allergic. Also the room is clean and with good choosen. The breakfast was inconsistent first day its was wow then next day its was so unpalatable ( nearly uneatable) third day again good. Plenty of trainee staff who like robots only can convey some basic ( mostly unnecessary information ) with clear lack of knowledge to answer other questions or queries that you might have ."

"Great space for the price. The room was spacious and clean. The shower was nice and the air conditioning was good. There weren't a lot of staff around but it was sufficient. "