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"Clean and comfortable"

"Pleasantly surprised! Large comfortable rooms and updated bathroom."

"I was placed in a handicapped unit. Even though I am approaching handicap at 95, I didn’t care for the layout of the unit."

"This is an excellent, all around lovely hotel. The room was very clean and spacious. The staff is super helpful and friendly. There is a great breakfast with a range of items -- I am vegetarian and there were many choices -- including chickpea salad! I stayed here twice this year -- it is now my favorite place to stay. I have not been able to try the restaurant -- because it has always been booked -- looking forward to my next visit to check it out. The spa services in the hotel are...

"Room was clean. The balcony room is small and it’s a shared balcony so not very private. Beautiful hotel!"

"Check in was very good. Customer service was exceptional. The room however smelled of cigarette smoke. Overall a good experience."

"Good"

"It's a beautiful, traditional Inn, without modern amenities. Unlike some Inn's, you still feel like you have your own personal space, but yet it's still cozy. I felt like I walked into an episode of Gilmore Girls. It was wonderful. A must if you're in the area."

"Y"

"We thoroughly enjoyed all aspects of our stay. The Inn was incredibly charming and comfortable. We will definitely be back."

"The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff."

"Clean and simple hotel. Close to shopping. Good breakfast."

"Clean and friendly staff"

"Beautiful place, extraordinary, Christina was so kind and accommodating."

"Convienient location"

"Super cute and clean. Breakfast was delicious."

"Very quiet"

"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."