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Reviews of Staybridge Suites Coeur D'Alene, an IHG Hotel

3 out of 5
Staybridge Suites Coeur D'Alene, an IHG Hotel
1347 W Riverstone Dr, Coeur d'Alene, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 527 reviews" "
Rating 8 - Good. 88 out of 527 reviews" "
Rating 6 - Okay. 39 out of 527 reviews" "
Rating 4 - Poor. 19 out of 527 reviews" "
Rating 2 - Terrible. 17 out of 527 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property really clean
Stayed 1 night in May 2024

8/10 Good

Edwina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & excellent staff and service
Stayed 1 night in May 2024

10/10 Excellent

Joerg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed being close to the riverfront
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rodney, Kent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed as an overnight to rest along a drive from Seattle to Billings. Not halfway but the wife has family in town so we went here. The parking is horrible and the alternate lot very far away! I am recovering form a foot issue so that was a challenge for me. But our bed was nice, the shower awesome, lots of cardio equipment in the workout center and the food good enough. We were close to an elevator and ice machine but were not disturbed during quite time. Nive hotel but due to parking issues probably not going to be back to this location.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property
Stayed 1 night in May 2024

10/10 Excellent

Emily, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is easy to get to, and has a nice parking area. Everything is clean and the staff is very friendly!
Stayed 2 nights in Apr 2024
Response from Management on 30 Apr 2024
Thank you SO much Emily for your review! We hope to see you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 28 Apr 2024
Thank you so much for taking the time to leave us feedback.

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Loved our room, the breakfast, and the outdoor hot tub. Parking was very minimal though and the pool was freezing.
Stayed 1 night in Apr 2024
Response from Management on 27 Apr 2024
Thank you for your kind words. We value our guest reviews. We will definitely look at the pool temperature. Thank you for letting us know it is cold. Hope to see you again soon.

6/10 Okay

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked for my credit card for incidentals as I had already paid Expedia. When I got my credit card statement they had charged my card for the room rate.
Stayed 1 night in Apr 2024
Response from Management on 27 Apr 2024
Hi Mara, I am sorry for the inconvenience I did pull up your past stay and get that fixed for you. Have a great day!

10/10 Excellent

Paul, Black Diamond

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Apr 2024
Response from Management on 28 Apr 2024
Thank you so much for taking the time to leave us feedback.

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Nice comfy room
Stayed 1 night in Apr 2024
Response from Management on 27 Apr 2024
Thank you John for your kind words. We look forward to seeing you again.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
As a homebound senior I was unable to attend. My sister for whom I’d got the room left a day early. She said she spoke to someone about a partial refund. Is that possible 🙏🙏
Stayed 2 nights in Apr 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and friendly. The area is good but parking can be a bit tricky
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Thank you for your kind words and review.

8/10 Good

Jennifer, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Having a pool and hot tub was wonderful! Breakfast was good most every day. Only complaint from my teenager was the comfort of the sofa bed. Would definitely recommend and would stay again.
Stayed 7 nights in Mar 2024
Response from Management on 27 Apr 2024
Thank you, Jennifer, for your review. We appreciate you picking us for your place to stay.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Management on 28 Apr 2024
Thank you so much for taking the time to leave us feedback.

8/10 Good

Hiedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ruthann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

CAROLINE

Stayed 3 nights in Mar 2024
Response from Management on 28 Apr 2024
Thank you so much for taking the time to leave us feedback.

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty nice it had kitchen. The location. Staff was wonderful.
Stayed 1 night in Feb 2024
Response from Management on 28 Apr 2024
Thank you for your kind words. We look forward to seeing you in the future.

10/10 Excellent

Nancy

Stayed 3 nights in Mar 2024

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Josh

Breakfast was excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

Evelia

Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, very kind staff. No room service our entire stay was rough.
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

Earnest

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Feb 2024

10/10 Excellent

Bobbi

Too soon
Stayed 1 night in Feb 2024

6/10 Okay

Ronald E

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I did like Location to I-90 , CDA, Ski resorts. I didn't like that TV channels didn't work.
Stayed 6 nights in Feb 2024

8/10 Good

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough parking
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Travelled with family
Very welcoming staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa, Pullman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Derek

Stayed 1 night in Feb 2024

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie, Lewiston

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff, specifically George, was phenomenal
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best staycation. The service was great and we appreciated the cleanliness of the hotels
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winner!
Excellent Hotel! Highly recommend if you like a spacious and clean room; a 24h Fitness center with multiple treadmills, dumbells, bench and pulleys; and a delicious breakfast with perfectly ripe fruit. The best breakfast!
Stayed 3 nights in Jan 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful. elevators had an oil smell in them.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jennelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean for the price
Stayed 2 nights in Dec 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel in the area
This is our go to hotel for when we visit family in the area. The room is comfortable, the kitchen has pots, pans, silverware, a dishwasher, stove top and microwave and a full size fridge. The hotel is quiet. And staff are always kind and helpful. The hotel is close to shopping and food and easy freeway access for travel.
Stayed 2 nights in Dec 2023

10/10 Excellent

james Alfonzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent customer service, great breakfast choices.
Stayed 2 nights in Dec 2023

6/10 Okay

Jake

Travelled with family and small children
Liked: Staff & service
Rooms not the cleanest. Stuff on ceiling in bathroom one drawer in kitchen had some sort of nasty in it.
Stayed 1 night in Dec 2023

8/10 Good

kathy

Stayed 2 nights in Dec 2023