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Reviews of Royal Madero Inn

3.5 out of 5
Royal Madero Inn
Salvador Díaz mirón 303 colonia Felipe, Carillo Puerto, Ciudad Madero, TAMPS

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 88 reviews" "
Rating 8 - Good. 24 out of 88 reviews" "
Rating 6 - Okay. 7 out of 88 reviews" "
Rating 4 - Poor. 9 out of 88 reviews" "
Rating 2 - Terrible. 5 out of 88 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I was overcharged and they denied it even when I showed them my bank statement. Mold in bathroom. I would ask to see room before accepting it. But for that price what can you expect. :(
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadia un hotel muy seguro con gente muy amable y servicial estacionamiento adyacente
Stayed 2 nights in Feb 2023

4/10 Poor

Zack

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The breakfast was great, this hotel has a parking on the side but they need to put guide lines because the hosted park in any spot and sometimes your car does not fit inside.
Stayed 2 nights in May 2021

8/10 Good

Adlih

Stayed 3 nights in Mar 2021
Response from eduardo on 17 Apr 2021
hola buen día, muchas gracias por su puntuación y gracias por alojarse en nuestro establecimiento, saludos y que tenga buena tarde.

10/10 Excellent

Lee, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff that went out of their way to be helpful. Location was great.
Stayed 2 nights in Dec 2020

10/10 Excellent

Danna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y excelente atención.
Stayed 3 nights in May 2024

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria del Rocio

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

RUBEN BEJINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Hice reservación por expido el di 19 y salí el 21. (2 días). La cuestión es que me cobraron por medio del hotel roya Madero y no por expidia Y considero que no es lo correcto
Stayed 1 night in Mar 2024

10/10 Excellent

RUBEN BEJINEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y buen servicio muy centgico
Stayed 1 night in Mar 2024

8/10 Good

Melany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una muy buena opción, tiene demasiada comodidad, muy higiénico y la alberca es muy grande y limpia
Stayed 2 nights in Mar 2024

10/10 Excellent

CRISTIHAN AIDE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jesús

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco

Stayed 1 night in Jan 2024

10/10 Excellent

Selene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

edgar

Stayed 2 nights in Dec 2023

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
En general el servicio fue sencillo y rapido por parte del personal, el unico detalle fue el olor a humedad dentro del cuarto y que el clima es complicado de controlar.
Stayed 1 night in Dec 2023

8/10 Good

JUAN AGUSTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca no es con control de la temperatura, en mi estancia en noviembre la temporada fue de 20 grados nublado y con lluvia por que el agua estuvo fria. Además no hay elevador y me toco en el 4 piso es incomodo por que hay que subir y bajar con las maletas hasta tu habitación. Pero pues el resto bien.
Stayed 2 nights in Dec 2023

6/10 Okay

Greas

Travelled with family and small children
Liked: Amenities
Le hace falta un restaurante
Stayed 5 nights in Nov 2023

10/10 Excellent

Surizaday Castro Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Alfredo

Stayed 2 nights in Oct 2023

10/10 Excellent

SONIA ELIZABETH

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2023

2/10 Terrible

Rocio

Stayed 2 nights in Sep 2023

10/10 Excellent

Tomas

Liked: Staff & service, amenities, property conditions & facilities
Falto agua caliente ,papel de baño,toallas sucias y un joven de lentes muy serio pareciera enojado .De ahí todo excelente ,la señorita de la recepción que nos recibio a mi y a mi hijo.,mi hijo encantado con la alberca
Stayed 1 night in Sep 2023

4/10 Poor

Martin Alberto

Disliked: Staff & service, property conditions & facilities
Hice mi reservacion en el hotel con alberca para que ese dia me digan a la mera hora que no esta en servicio
Stayed 1 night in Sep 2023

10/10 Excellent

Nallely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía
Stayed 3 nights in Aug 2023

10/10 Excellent

Hugo

Stayed 3 nights in Jul 2023

4/10 Poor

Luis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy corriente, habitación pequeña, huele a drenaje todo el hotel y el “desayuno incluido” es pan tostado o un cereal que deja mucho que desear
Stayed 1 night in Jun 2023

10/10 Excellent

Gustavo de Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Esta muy bonito el lugar, tiene alberca aunque no venia preparado para ello
Stayed 1 night in Jun 2023

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jun 2023

8/10 Good

ADRIANA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Está tranquilo y agradable solo falta un elevador y también que haya variedad en los desayunos en el restaurante
Stayed 4 nights in Jun 2023

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Gabriel Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones pequeñas pero cómodas y suficientes, limpieza buena, buen trato con excepción del joven de lentes del comedor con su indiferencia y falta de atención al cliente.
Stayed 2 nights in May 2023

8/10 Good

Sergio

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
instalaciones acordes a lo que anuncian, bichos en la habitación
Stayed 2 nights in Mar 2023

8/10 Good

rigoberto

Stayed 1 night in Mar 2023

8/10 Good

Klismark wulfrano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Eligio

Stayed 2 nights in Feb 2023

10/10 Excellent

Paola

Stayed 1 night in Jan 2023

8/10 Good

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Melania Yvonne

Travelled with family
Liked: Cleanliness, staff & service
El personal es muy amable, pero las habitaciones, no tienen buena ventilación son pequeñas y tiene muchísima humedad.
Stayed 3 nights in Nov 2022

6/10 Okay

Pablo Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanta la alberca que tiene el Hotel , lo que no me gusto es la espera que me tuvieron para darme mi habitacion , saludos
Stayed 1 night in Aug 2022
Response from Hotel Royal Madero Inn on 8 Sep 2022
Una disculpa señor, mejoraremos nuestro servicio.

10/10 Excellent

Susana de los angeles

Stayed 3 nights in Aug 2022

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay que realizar limpieza a la albrca
Stayed 1 night in Jul 2022
Response from R.M.I on 23 Jul 2022
hola buen día, de ante mano una disculpa de parte del hotel y de todo el personal, sus comentarios serán tomados en cuenta muchas gracias por comentarnos, que tenga un buen día.

2/10 Terrible

JUAN FELIPE

Disliked: Cleanliness, property conditions & facilities
En la madrugada empezó a gotear del techo y se mojó la cama y de repente se empezaron a caer pedazos de techo. A parte el lavabo estaba tapado.
Stayed 1 night in Jun 2022
Response from R.M.I on 23 Jul 2022
hola buen día, de ante mano una disculpa de parte del hotel y de todo el personal, sus comentarios serán tomados en cuenta muchas gracias por comentarnos, que tenga un buen día.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy contento
Excelente ubicación y atención
Stayed 1 night in May 2022

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, muy amables y serviciales ños empleados, además su ubicación te permite llegar a muchos lugares sin necesidad de conducir grandes distancias.
Stayed 2 nights in Apr 2022

10/10 Excellent

SUSANA

Stayed 2 nights in Feb 2022

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Hacen mucho ruido los trabajadores en la noche
Stayed 1 night in Mar 2022