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Reviews of Hotel Doña Juana Cecilia Miramar

2 out of 5
Hotel Doña Juana Cecilia Miramar
BLVD. COSTERO PLAYA MIRAMAR - S/N, Tampico, Tamaulipas

Reviews

4.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 5 out of 11 reviews" "

3.8/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pictures on Hotel are not the same as Hotal Conditions. Hotel is so deteriorated not what we were expecting. Had to check it the same day and look for new accommodations. I do not recommend this Hotel
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think to like about this property is the photos they show on the websites. After a long day of travel we arrived at this "hotel" to a dark filthy lobby with a staff member behind the desk wearing a dirty uniform shirt. He informed us that there was no hot water in the hotel and that the pool wasn't working. We spent an hour and a half on hold with Travelocity trying to see what could be done about finding other accommodations and never were able to talk with anyone there. Eventually we were shown to their "best room" that had obviously just had the beds made up for us, but otherwise it looked like it had not been cleaned since the beginning of time. There was even rodent feces behind the curtain. There was in fact no hot water and the water that came out of the tap smelled of sewage. Overall the establishment was utterly uninhabitable and we had to find other accommodations, adding the expense to a trip that was to have been paid for fully. I understand that the hotel had no way to reimburse us for the cost, but having left two emails for Travelocity, I have yet to receive a response. I am not one who requires luxury in a hotel, or onewho complains about every little thing. I realize that different people have varying standars regarding what is and is not acceptable, but there is no way that this establishment should be listed as a potential hotel when it is not able to accommodate guests. Also, the pool that was "not working" had a layer of slime coverin
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
ME GUSTÓ QUE ES CERCA DEL MAR, Y LO QUE NO EDTAMUY VIEJO Y MUY SUCIO LA HABITACIÓN Y EN SI EL HOTEL
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no, las habitaciones sucias, las toallas literal pon pedazos de yeso pegado, la alberca sucia no le dan mantenimiento no corresponde el precio pagado, exijo se me bonifique
Stayed 1 night in Apr 2019

2/10 Terrible

Alondra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Page una master con vista al mar Medieron otra habitacion pedí otra y me cambiaron a otra horrible no Serbia el tv ni la puerta de la terraza me siento timado
Stayed 1 night in Apr 2019

2/10 Terrible

Carlos, Toronto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy malas condiciones desde el cuarto hasta la alberca
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel con un "club de playa", alberca sucia, playa sucia.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Al entrar me dieron una abitacion fea insegura y con holor a drenaje. Pedi que mela cambearan y lo isieron por una super grande y mejor el restorant no tenia nada y tubimos buscar fuera. 12/20/18. 12/21/18
Stayed 1 night in Dec 2018

6/10 Okay

Jeza

Disliked: Cleanliness, staff & service
Lo bueno: tienen club de playa con instalaciones agradables; lo malo: las instalaciones del hotel son viejas y siendo temporada baja, casi no había empleados para dar una buena atención.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Buen hotel
Lo unico malo el horario de las albercas cierran muy temprano
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Viaje Temporada Baja
Hotel de playa y hacia frío así que pocos huespedes, no había variedad en restaurante del hotel, muy limpio y se duerme muy tranquilo
Stayed 1 night in Jan 2018