Search Hotels Near Cinemark West Dundee, Carpentersville

"Everything is good"

"The staff was very helpful and the rooms were clean and nothing broken."

"The staff member who checked us in was very polite and professional. Place was under construction, but was very quiet. "

"Comfortable and clean"

"2nd time staying here. And it's a nice hotel with a beautiful golf course. In a nice area with a few nice restaurants a close drive away. Restaurant was under renovation so we never got to try it. They where serving food in main lobby but we never tried it. Pool etc is definitely in nead of a tidy up steam room wasn't working and it just as an old feel to it. Staff where nice. Only downside I have to it is that it felt like the room where being used for social living as well as hotel guest. A lot of people only using the bottom door entrance to get in which was always unlocked. Strong smell of weed in corridors etc. I'm not sure what the set up is in hotel regarding the rooms with social living etc. but you could tell it wasn't people on a weekend trip. We still enjoyed or stay but I'm more reluctant to go back "

"Good"

"There were ants crawling over things in our room and on our bed. The staff has the personality of a doormat. The check in attendant was on her cell phone the entire time. She said nothing to us other than “sign here”. The building is old, run down, the rooms are the same. The bathroom leaves A LOT to be desired. During our stay, the fire alarm went off at 11 pm and we had to exit the building but no explanation was provided on if it was safe to re-enter or an apology to stand in the cold. If I could give this property zero stars, I would. DO NOT STAY HERE. "

"Great staff but very old hotel Room are very noisy, very old and slowly elevator, you can hear everything from upstairs rooms"

"Always a good stay for the price."