Search Hotels Near Cinemark Cypress, Houston

"The property itself was very clean, modern and very nice. The bathroom was spotless, and the linens lookked new and fresh. The room was spacious and quiet. I would give this property 5 stars except i had to wait over 5 minutes at checkin for someone to actually come to the front desk (approx 9pm), and i asked for a late checkout and was told it would cost $30 extra dollars for a noon checkou! (checkout is 11) I travel a lot for work and pleasure, and I have never been charged for a late checkout. The room was $90+ Tax and the absurdity of having to pay extra for a late checkout. There have been times where a hotel had already granted to many late checkouts and so they tild me no, but to pay extra? I was on a work trip and i cut my morning meeting short because I was not about to pay 30% extra for an extra hour purely for the principle of the thing. This is a nice property but I will be staying somewhere else next trip unless the greedy management changes this policy. "

"Everything was excellent except the dishwasher quit and the shower temp didn't get super warm"

"Breakfast was good, place was clean we did not have a hair dryer in our room. My husband went and spoke to the front desk and they provided one. "

"Well maintained and the staff was very helpful!!"

"Wonderful staff, atmosphere and breakfast. Close to shopping outlet and dining. "

"Staff was great, room was very clean, quiet and comfortable. Breakfast was very good with good variety. "

"Plenty of parking, friendly staff! First time staying at a Tru by Hilton, definitely come back!"

"There was a really big roach behind my bed & i realized after i had already slept a night there then its poorly cleaned everything is dusty , shower head is nasty & dirty, no back part to the remote, holes in the covers & i stayed in a non smoking room, holes in the room & the mirror was cracked "

"The walls and lights and window curtain was dirty the pictures on line looks nothing like the rooms"