"We stayed at the hotel for 7 nights, 2 adults and 2 kids. The cleaniness of the room was frankly appalling. We had duvet with blood stains (not ours, obviously) for multiple days. We raised complaints to hotel and the answers we received (by 3 different people) included: 1) laundry was done by an external company so it was not their problem. 2) they proposed to just change the beddings and acted like nothing happened. 3) when we ask for partial refund / form of compensation we were told we could...
"We stayed at the hotel for 7 nights, 2 adults and 2 kids. The cleaniness of the room was frankly appalling. We had duvet with blood stains (not ours, obviously) for multiple days. We raised complaints to hotel and the answers we received (by 3 different people) included: 1) laundry was done by an external company so it was not their problem. 2) they proposed to just change the beddings and acted like nothing happened. 3) when we ask for partial refund / form of compensation we were told we could...
Jun