Hotel Los Portales Chignahuapan

Property class: 3

Choose dates to view prices

Located close to Casa del Axolote and Parroquia de Santiago Apóstol, Hotel Los Portales Chignahuapan provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
The current price is ฿2,737
฿3,258 total
includes taxes & fees
26 Oct - 27 Oct

Room options

View all photos for Standard Double Room

Two twin beds with headboards, white bedding, and patterned throw blankets.

Standard Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Chignahuapan, Hotel Los Portales Chignahuapan is in the city centre. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Chignahuapan Downtown Park and Quetzalapan Falls. Kiosco Mudéjar and Casa del Axolote are two other places to visit that come recommended. Visit our Chignahuapan travel guide
Map
Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300

What's nearby

  • Basilica of the Immaculate Conception
    2 min walk - 0.2 km
  • Chignahuapan Downtown Park
    2 min walk - 0.2 km
  • Casa del Axolote
    2 min walk - 0.2 km
  • Kiosco Mudéjar
    3 min walk - 0.3 km
  • Parroquia de Santiago Apóstol
    3 min walk - 0.3 km

Restaurants

  • Jorge’s Restaurante
    2 min walk
  • Taquería "El Portal
    2 min walk
  • Restaurante "La Puerta
    5 min walk
  • Taquería "La Güera
    1 min walk
  • La Confluencia
    6 min walk

About this property

Hotel Los Portales Chignahuapan

  • Hotel near Chignahuapan Downtown Park
  • Located close to Casa del Axolote and Parroquia de Santiago Apóstol, Hotel Los Portales Chignahuapan provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Tour/ticket information, a vending machine and smoke-free property
    • A 24-hour front desk and concierge services
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as premium bedding and first-run films, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and shampoo
    • 36-inch Smart TVs with cable channels and first-run films
    • Private gardens and daily housekeeping

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Room service
9.0 out of 10, Wonderful, 161 reviews
The price is ฿2,443
฿2,907 total
includes taxes & fees
26 Oct - 27 Oct
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Frequently asked questions

Is Hotel Los Portales Chignahuapan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Los Portales Chignahuapan?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Los Portales Chignahuapan on 26 Oct 2026 start from ฿2,737, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Los Portales Chignahuapan?

Self-parking is free at this property.

What time is check-in at Hotel Los Portales Chignahuapan?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Portales Chignahuapan?

Checkout is at noon.

Where is Hotel Los Portales Chignahuapan located?

Located in the heart of Chignahuapan, this hotel is steps away from Chignahuapan Downtown Park, Casa del Axolote and Kiosco Mudéjar. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Los Portales Chignahuapan Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 127 reviews
Rating 8 - Good. 31 out of 127 reviews
Rating 6 - Okay. 4 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The ggod: Very modern property. Near to most iconic locations. The bad: Small rooms, too noisy guests. The price paid don't reflect the services received.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nights are cold and the rooms are cold. They don't have heating or air conditioning.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

Horrible service from Front desk AM shift woman.

The morning shif front desk woman was rude and unfriendly when we asked if we could ch in a little earlier (we arrived earlier with our small dog). We have done this in other hotels and usually the staff is very flexible, they try their best to accommodate guest Even thought los portales is a small hotel we could tell there were rooms already ready, so it was not an availability issue at the moment of our arrival. We were charged a slightly higher amount because of our pet and that was not the problem, it was the way she responded when I wanted just to clarify the cost for my benefit, SHE rudely pointed with her disgusting fingernail to a piece of cardboard that listed the prices according to the room booked This hotel doesn’t have heat so we requested two extra blankets aside from the two that were already in the room. She said she will send them immediately and she never diid. So I went to front desk to tell her they were not needed anymore. My family decided to wait for the Night Shift person instead. What a big difference because this gentleman brought them to our room immediately. When it was time for check out we were on our way to front desk to return the key, she was walking our way and she said to hand her the keys right there and then, we did. Not a “ Thank you, hope you enjoyed your stay” “We hope to see you again” Because of her we won’t be staying in our next trips in Los portales Hotel. Owners be aware of who you are hiring to represent your Hotel.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hospedaje bien solo que tardaron en encontrar mi reseva
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias y muy céntrico
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, habitaciones limpias, el personal muy amable. No te cobran el estacionamiento. La red wi-fi buena.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel se encuentra con muy buena ubicación y muy cerca del zócalo. El hotel es tranquilo y silencioso. Parqueo amplio y sin costo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente, súper cerca del centro, habitación espaciosa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedaje super limpio y con excelente ubicación, ademas cuenta con estacionamiento de fácil acceso.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Es buen hotel y cerca del centro
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Habitación limpia, personal amable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación perfecta, las instalaciones súper bonitas, limpias, todo muy bonito y la gente que te atiende súper amable. Definitivamente uno de los mejores hoteles
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
La atención del personal y la limpieza muy buenos.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, ubicación y limpieza
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó , excelente ubicación zona céntrica , solo que en el lavabo no había agua caliente , todo lo demás es excelente, me volvería a quedar !!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy bien la habitación
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ambiente tranquilo, buena ubicación
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, muy limpia y cómoda. Execelente servicio, todo el tiempo atentos a nuestras necesidades, super céntrico, 5 minutos a pie del zócalo. Muy recomendable, sin duda volvería a hospedarme en este hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrica
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO MUY BIEN
Stayed 1 night in Aug 2025