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"I thank them for giving us a bigger room when they messed up on our reservation they had a live band downstairs if you want to go downstairs and chill It was quiet upstairs couldn't hear other people and to the mornings they start slamming doors but other than that It was nice me and my kids enjoyed and my husband"

"The room was clean and quiet, the staff was nice, and the location is great! (We used the grant park south garage to park our car.)"

"Clean room"

"Very expensive breakfast. Small window. We went for new year and gets freezes in the room, heater didn’t warm the room enough. "

"The location was awesome. So close to everything! Hotel staff were always helpful & friendly. Definitely would stay again."

"The Palmer House has an elegant charm that you feel as soon as you walk into the main lobby. You just want to sit and admire the beauty of this hotel. I loved the whole experience of my stay. I will definitely be going back to the Palmer House. "

"After two international flights this was a welcome overnight and we loved the view of the airport and downtown from our room. The restaurant was decent for a quick bite, and when our coffee machine didn’t work, they kindly gave us a voucher to buy one at their cafe. Comfortable overall stay with friendly, helpful reception staff."

"Great check in and check out experience"

"The heat was on and our room was hot. We couldn’t change our temperature. They didn’t give us a microwave. But we had fun"