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Hotel Cailler

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Cailler

Indoor pool, 2 outdoor pools, pool loungers
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Exterior
Free daily buffet breakfast
Travelers find the best of Switzerland at Hotel Cailler with its 18-hole golf course and spa offering massages and facials. Enjoy a complimentary breakfast buffet, two restaurants for lunch and dinner, indoor and outdoor pools with sun loungers, and family-friendly mini golf.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Bar
  • Spa
  • Parking included
  • Pool
The current price is ฿12,474
฿13,194 total
includes taxes & fees
26 Oct - 27 Oct

Room options

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Junior Suite (North) | Premium bedding, minibar, in-room safe, desk

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South) | Premium bedding, minibar, in-room safe, desk

Junior Suite (South)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • Charmey Aventures - 6 min walk - 0.6 km
  • Charmey Gondola - 8 min walk - 0.7 km
  • Maison Cailler Swiss Chocolate Factory - 6 min drive - 5.6 km
  • Castle of Gruyeres - 14 min drive - 10.7 km
  • HR Giger Museum - 14 min drive - 10.7 km

Getting around

  • Gruyeres Station - 15 min drive
  • Bern (BRN-Belp) - 67 min drive

Restaurants

  • ‪Nestlé - ‬11 min drive
  • ‪Restaurant Hôtel de Ville - ‬14 min drive
  • ‪L'abri Des Marches - ‬14 min drive
  • ‪Le Chalet de Gruyères - ‬14 min drive
  • ‪McDonald's - ‬10 min drive

About this property

Hotel Cailler

Upscale family-friendly hotel near Charmey Gondola
Located close to Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a massage, a facial and a manicure/pedicure at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, along with sunloungers
  • Free self-parking
  • Wedding services, a lift and a banquet hall
  • Multilingual staff, smoke-free property and luggage storage
Room features
All 63 rooms include comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Spa

Hôtel Rallye & Entrées aux Bains de la Gruyère

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 197 reviews
The price is ฿5,859
฿6,328 total
includes taxes & fees
24 Oct - 25 Oct
Hôtel Rallye & Entrées aux Bains de la Gruyère

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Cailler on 26 Oct 2025 start from ฿12,473.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cailler?

Self-parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Checkout is at 11 AM.

Where is Hotel Cailler located?

This family-friendly Charmey hotel is located in the mountains, 0.4 mi (0.7 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and HR Giger Museum. Castle of Gruyeres and Château de Gruyères are also within 9 mi (15 km).

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Hotel Cailler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 151 reviews
Rating 8 - Good. 50 out of 151 reviews
Rating 6 - Okay. 5 out of 151 reviews
Rating 4 - Poor. 5 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ne vaut pas le prix ni le détour

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathalia

Stayed 2 nights in Jan 2025

10/10 Excellent

Monika

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Uliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2023

10/10 Excellent

Madhvie

Stayed 1 night in Oct 2023

8/10 Good

Cornelia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023

10/10 Excellent

Luis Felipe

Stayed 1 night in Jul 2023

10/10 Excellent

Prodolliet

Stayed 1 night in Jul 2023

10/10 Excellent

René

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Celina de J.

Stayed 1 night in Jun 2023

10/10 Excellent

LEROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Stayed 1 night in May 2023

10/10 Excellent

Raiffeisen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sacha

Stayed 1 night in Apr 2023