Hotel Cailler

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Luxury
4.0 star property
9.2

Wonderful

Upscale family-friendly hotel near Charmey Gondola

Located close to Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The current price is ฿12,420
฿13,137 total
includes taxes & fees
22 Nov - 23 Nov

Room options

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a sofa, and a view of mountains through the window.

Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

A hotel room with a large bed, a desk with a chair, a sofa, and a view of mountains through the window.

Double Room (south)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

A cozy room with a bed, a chair, a small desk with a lamp, and a wooden ceiling.

Junior Suite (North)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

A modern living room with a leather sofa, a glass coffee table, and a view of mountains through large windows.

Junior Suite (South)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed
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About the area

Located in Charmey, Hotel Cailler is next to a golf course and in the mountains. Castle of Gruyeres and Château de Gruyères are notable landmarks, and if an activity is on the agenda, visit Charmey Gondola. Maison Cailler Swiss Chocolate Factory and HR Giger Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Visit our Charmey travel guide
Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • A mountain landscape with a prominent rocky peak, lush green valleys, and a distant lake.
    Gruyère Pays-d'Enhaut Regional Nature Park
    1 min walk - 0.0 km
  • A parade with people in traditional costumes and decorated cows walking down a street.
    Le Petit - Ganet
    1 min walk - 0.0 km
  • Charmey Aventures
    6 min walk - 0.6 km
  • Charmey Gondola
    9 min walk - 0.8 km
  • Castle of Gruyeres
    20 min drive - 13.1 km

Getting around

  • Gruyeres Station
    15 min drive
  • Bern (BRN-Belp)
    67 min drive

Restaurants

  • Nestlé
    11 min drive
  • Le Chalet de Gruyères
    14 min drive
  • Café-Restaurant des Remparts
    14 min drive
  • Restaurant Hôtel de Ville
    14 min drive
  • Auberge de la Halle
    14 min drive

About this property

Hotel Cailler

  • Upscale family-friendly hotel near Charmey Gondola
  • Located close to Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with sunloungers
    • Free self-parking
    • A gift shop, smoke-free property and multilingual staff
    • 8 meeting rooms, a front desk safe and wedding services
  • Room features
  • All 63 rooms include comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 204 reviews
The price is ฿5,110
฿5,550 total
includes taxes & fees
8 Nov - 9 Nov
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Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Cailler on 22 Nov 2026 start from ฿12,420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cailler?

Self-parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Checkout is at 11 AM.

Where is Hotel Cailler located?

This family-friendly Charmey hotel is located in the mountains, 0.4 mi (0.7 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and HR Giger Museum. Castle of Gruyeres and Château de Gruyères are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cailler Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 103 out of 167 reviews
Rating 8 - Good. 53 out of 167 reviews
Rating 6 - Okay. 5 out of 167 reviews
Rating 4 - Poor. 5 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy atmosphere! Cute hotel with very friendly staff and some retro vibe. We liked it a lot and can definately recommend. Only note is to be aware that the hotel does not offer AC in the rooms, which can be quite hot in summerdays.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. The room was huge, recently renovated, with super comfortable bed and pillows. The bathroom was also big, with spacious shower. You get access to the Bains, with the hotel providing with bathrobe and towels, and an underground tunnel to easily access the pools. The village of Charmey and the valley are beautiful, with a télécabine near the hotel, so the access for hikes and other activities (such as toboggans) was very easy. I highly recommend this hotel for a relaxing and close to nature experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
no air conditioning in rooms. fan is simply not enough in summer.
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
Overpriced for what it is.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuwenig Schkolade. Ansonsten alles tiptop!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait, la chambre, les installations, les bains, etc.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Das Hotel verfügt über alpinen Charme. Das Spa hat eine angenehme Grösse und ist ab den Randzeiten nicht zu voll.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle vue sur la montagne
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel très typique tout en bois. Les chambres sont très confortabl
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ne vaut pas le prix ni le détour

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau week-end, le personnel est très professionnel et sympathique
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon service (un tout petit peu moins bien au petit déjeuner) mais au souper, le serveur était top et c'était délicieux! Les bains sont toujours le grand plus de l'hôtel.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist sehr schön und Gästeorientiert.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme et tranquille, bon établissement pour ce ressourcer .
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle place et confortable

Conforme aux attentes
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance chaleureuse pour un week-end coocooning

Merci à l'équipe fantastique du restaurant pour la magnifique soirée passée chez eux
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal!
Stayed 2 nights in Nov 2021