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Reviews of Hotel South Charleroi Airport

2 out of 5
Hotel South Charleroi Airport
206 chaussée de Gilly, Charleroi

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 261 reviews" "
Rating 8 - Good. 89 out of 261 reviews" "
Rating 6 - Okay. 24 out of 261 reviews" "
Rating 4 - Poor. 5 out of 261 reviews" "
Rating 2 - Terrible. 3 out of 261 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gesthimani

Liked: Cleanliness, staff & service, property conditions & facilities
Room spotlessly clean, quiet and comfortable! Very good service at the reception
Stayed 1 night in May 2024

6/10 Okay

Moira

Travelled with family and small children
Disliked: Amenities
Very small room.
Stayed 1 night in Apr 2024

10/10 Excellent

alois de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kathi

Stayed 1 night in Dec 2023

10/10 Excellent

Gaetano

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jeremy was amazing. He picked us up from the airport and went us very easy instructions to follow on meeting him for pickup. The hotel was perfect for an overnight stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Alfredo, Firle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing, and room was very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll certainly stay again
Really comfortable bed. Great staff and they even picked me up from the airport after a delayed flight me past their usual 11pm check-in time.
Stayed 1 night in Oct 2023

4/10 Poor

Paula

Travelled with partner
Disliked: Staff & service
Start was fine. Shuttle pickup was good. Driver was also front desk person. He gave us incorrect info which caused huge issues for us. Morning staff very unhelpful and close to rude
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated "benefits" (trips to the airport, water)
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynda

Stayed 1 night in Sep 2023

8/10 Good

Coryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
It was a great stay. It is an excellent option for an early flight out of CRL airport. They have a free shuttle and clean rooms. We were told that there is no air conditioning, though, until July and August. Air conditioning would have been nice during our June stay as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greet service
Thé hôtel is good, clean and close to the airport. There are no hotels at Charleroi airport. . But thé hôtel staff has put in place a free shuttle bus to/from the hotel to/from the airport. The staff was really helpful to arrange to pick me up at the airport, and bring me back the next day for my flight. 5 stars responsive and helpful for the service
Stayed 1 night in Mar 2023

10/10 Excellent

elzbieta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest before the morning flight. Free shuttle service to the airport is a bonus.
Stayed 1 night in Sep 2022

10/10 Excellent

LUIS ANGEL

Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Stayed 1 night in Aug 2022

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop before flying out of Charleroi.
Stayed 1 night in Aug 2022

8/10 Good

Barry

Stayed 1 night in Aug 2022

8/10 Good

Sandy

Stayed 1 night in Aug 2022

10/10 Excellent

Dougie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night before taking off from the airport on an early flight. Could do with air conditioning in the rooms, but it's hard to expect that for 2 stars.
Stayed 1 night in Jul 2022

10/10 Excellent

gregory

Stayed 1 night in Jun 2022

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not for business travel
Bed was uncomfortable. Heat was on and could not be turned off. Had to lay with window open but the traffic noise was excessive, resulting in no sleep. Very rundown area of town near airport. Closest restaurant was 1/2 mile walk through a questionable area of town. I would avoid unless you are on a severe budget, are a student or have low expectations.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jerzy

Stayed 1 night in Dec 2019

6/10 Okay

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre
Good value for money overall. Wifi did not work in room .The water in shower was luke warm.Unable to get a late check out. 4 hours beteen check out and getting the shuttle to the airport. Everywhere nearby was closed. Arrived on late flight.Was able to get shuttle to hotel. No tea or coffee making facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Bill, Dominican Republic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic innkeeper. Very comfortable and quiet for an overnight stay
Stayed 1 night in Nov 2019

10/10 Excellent

Michail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel as a stop over was excellent Clean and everything I needed for a stop over stay. The pick up and drop off at airport was exceptional as local taxis wanted 40 Euros for a less than 10min journey Staff friendly and nothing was too much trouble
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Our flight was very late arriving at Charleroi but it was no problem for hotel. Chaos at airport and not sure where to meet bus so we took taxi - had been a long day!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were good. Plenty spacious, and even with a small fridge. The only downside was that there was some road noise (and the air conditioning had not been turned on for the season, so we had to leave the windows open to cool off the room), and it was a little noisy as everyone was leaving in the morning. The thing I really liked was that you could leave your car parked there, and take the shuttle to and from the airport - all for free.
Stayed 1 night in Apr 2019

10/10 Excellent

OLYMPIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant room, clean and confortable.
Stayed 1 night in Mar 2019

8/10 Good

Jukka-Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Everything was very nice. The shuttle from and to airport was a nice touch. :)
Stayed 1 night in Jan 2019

10/10 Excellent

LIVIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, breakfast was offered and good variety.
Stayed 1 night in Dec 2018

6/10 Okay

Fabienne

don’t catch an early flight
I would have given a higher rating but for our last minute experience. The room and bathroom are simple but nice. The road is quite noisy which would not, I assume, normally be a problem if it had not been a steamy day and night, and we had not left the window open. We tried to check out at 5:30am. There was nobody at the reception so we left our electronic key on the counter, and walked out to the parking. The exit was however blocked and we could not go back inside (no key!). After some 10 minutes, we had no alternative but to honk repeatedly (and probably wake up the neighborhood) - the doors finally opened and we made our flight.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2018

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, very helpful. Hotel is in great condition, very clean. Would stay again!
Stayed 1 night in Nov 2017

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Located 5 minutes drive from Charleroi Airport. Hotel shuttle was excellent, called hotel when I landed and 10 minutes later shuttle arrived. Checked in early, room was lovely, clean and spacious. Hotel location in the middle of a very nice little village. Staff went out there way to help. Would highly recommend and will stay there when I have to travel to Brussels again on business.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to.from the airport
Only two eateries in town, we did not try the Italian one. .. the other is a hamburger take out. Language can often be a challenge
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an overnight stay before an early flight. Convenient airport shuttle, friendly staff and clean, comfortable rooms. Would stay here again!
Stayed 1 night in Jul 2017

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfy stay :)
Very friendly & fantastic resort. Had a lovely 'mini penthouse' with a nice balcony.
Stayed 1 night in Jul 2017

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay that's close to the airport
Great choice for a place to stay with an early flight from Charleroi. Shuttle is free which is a plus. Fast pick up from the airport on my arrival when I called by a lovely member of staff who spoke excellent English. Easy to arrange my return shuttle early for the next morning. The rooms were clean and comfortable, had everything you would need for a stay before a flight.
Stayed 1 night in Jul 2017

4/10 Poor

Drew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Seemed run down
Hotel is close to airport so for a quick stay on arrival or before departure it makes sense. Staff was friendly and the airport shuttle service was a huge plus for an early morning flight. However location had nothing around. Room is a strange shape and we hit our head on the short ceiling near the bed. AIr conditioning stopped working when we got there so it was hot all night. It was also leaking and the room overall did not feel clean. WiFi did not work in our room.
Stayed 1 night in Jun 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and great service
The receptionist was an absolute star. Really really helpful. Couldn't ask for more from him. The room was tidy, clean and quiet. perfect place to rest the head for an early morning flight out of the airport which is only a 5 min drive from the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
It was a very nice hotel. Slight communication barrier, but very slim.