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"Overall, this was a pleasant stay at the Heritage Inn & Suites St. Louis/Fenton. The room was mostly clean and comfortable, though there was some used toilet paper left behind in the bathroom, which was a bit disappointing. Aside from that, the room met expectations. The front desk staff really stood out—everyone we interacted with was extremely nice, welcoming, and helpful, which made a great first impression. Breakfast was another highlight: it was warm, fresh, and offered a good variety of...

"The hotel was very charming and clean, room was comfortable. I have some back problems so I was worried when I saw other reviews complaining about the beds but I personally had no issues, they were very comfortable. Lots of parking, and lots of good restaurants within walking distance."

"Great place to stay!"

"Breakfast eggs were not good, tasted funny. No raisins or nuts or fruit. Nice coffee and tea area, and nice large dining space and room. "

"I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as...

"Breakfast was fine, staff was great. Cold air vent in our room was horrible- dust hanging off the vents. "

"Clean room. Great staff."

"The front desk staff was amazing and everything was so clean. I wanna go back so bad I wish I would get a coupon or something. I would even go this evening."

"Complimentary breakfast was decent, the freebie dinner and drinks was nice too. Very safe feeling area, very nice room. Extremely clean, and the staff was great. One of the better hotel experiences I've had in general."

"Yes, it was"

"The hotel was being remodeled and never was told. The staff was just okay. I have definitely been in better hotels and won't be back. "

"Lovely, well maintained property, clean and updated room, very comfortable bed, spotless bathroom, good breakfast, on-time shuttle service to the airport, free parking "

"Yes parking was safe. S221"

"Yes"

"Great stay. Great environment. Great staff."

"Parking was easy and the room was clean and comfortable. We enjoyed our stay and would stay again. "

"Room was on lower level there was a bit of an issue with mildew smell, overall this motel has came a LONG way. Its being managed much better now & was convenient "

"Upon our arrival until our departure, everyone made this place feel like home. I am booking our next room as we speak. This is the best service and stay that I have ever had. I highly doubt I’ll ever book anywhere else. When they say that they are a full service hotel, believe it! We didn’t lift a finger. The restaurants, Starbucks, and over all safety won me over as well. See ya next month! "

"It was a nice stay, however, it definitely looks like this tree is kind of outdated a bit"