Front of property – evening/night

Reviews of Hotel Kyriad Tours Sud - Chambray lès Tours

3 out of 5
Hotel Kyriad Tours Sud - Chambray lès Tours
38 Rue de la Berchottiere, Chambray-les-Tours, Indre-et-Loire

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 389 reviews" "
Rating 8 - Good. 189 out of 389 reviews" "
Rating 6 - Okay. 47 out of 389 reviews" "
Rating 4 - Poor. 14 out of 389 reviews" "
Rating 2 - Terrible. 3 out of 389 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

olivier

Stayed 1 night in Dec 2023
Response from L'équipe du Kyriad Tours Sud - Chambray Lès Tours on 29 Dec 2023
Parfait, merci Olivier pour votre avis positif !

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Clean, fantastic meal in restaurant, would definitely recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

SORKUNDE

Stayed 1 night in Aug 2023

6/10 Okay

Maurice

Liked: Cleanliness
The main lounge/ bar area was very nice but let down by the small room and older style bathroom. For some reason we were given two twin beds and the receptionist wasn’t very helpful when we asked for a double bed.
Stayed 1 night in Dec 2022
Response from Hotel KYRIAD on 15 Feb 2023
hello, Thank you for your visit and your opinion on your stay. We are sorry that this night did not give you complete satisfaction. We always do our best to meet the expectations of our customers and your comment allows us to be more vigilant. Our hotel is currently under renovation. Do not hesitate to come back to visit us to see the changes made. We wish you a beautiful day. Isabelle Lapierre and her team

10/10 Excellent

Monica

Stayed 1 night in Dec 2022
Response from DIRECTION on 26 Dec 2022
Bonjour Monica,Nous sommes ravis que vous ayiez aimé votre séjour dans notre établissement. Nous travaillons au quotidien pour cela.Toute l'équipe vous souhaite de passer de très belles fêtes de fin d'année.Isabelle LAPIERRE

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay when travelling
Stayed 1 night in Aug 2022
Response from Marie on 18 Aug 2022
Merci chère Sarah pour cet excellent avis dont toute l'équipe se réjouit !

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent three night stay
Hotel is spotless, all the staff are very pleasant and helpful, room very quiet, breakfast good choice + evening meals. Good location to visit chateau's etc. plenty of other food outlets close by.
Stayed 3 nights in Sep 2021

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient but dated room
Stayed 1 night in Aug 2021
Response from Patrick T. and his team on 5 Sep 2021
Dear Elaine, Thank you for coming and quotation. Yours faithfully

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested one room for a family but was given two connected rooms instead, which was much nicer.
Stayed 1 night in Aug 2021
Response from Patrick T. et son équipe on 10 Aug 2021
Dear Customer, Thank you for coming and advise. Hope to see you soon. Take care.

6/10 Okay

Abner

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not comfortable
Stayed 1 night in Nov 2020
Response from Patrick T. and his staff on 18 Jan 2021
Cher clients, Nous vous remercions de votre visite et sommes désolés que notre hôtel n'ait pas répondu à vos attentes. Les restrictions sanitaires nous obligent à modifier les services proposés. Nous espérons vous revoir dans des conditions plus normales. Portez-vous bien

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Patrick T. on 10 Dec 2020
Cher Client, Merci pour votre visite et votre avis élogieux. Nous sommes attentif à vous offrir le meilleur séjour possible malgré les circonstances particulières que nous traversons. En espérant vous revoir dans de meilleures conditions pour vous offrir tous les services que nous proposons habituellement. Bonnes fêtes de fin d'année.

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopover location for travelling back to Ferry ports. Good access to motorways. Secure parking. Excellent friendly staff. Good facilities in hotel. Kettle in room a bonus. Within walking distance of restaurants. Bar on site.
Stayed 1 night in Oct 2020
Response from Patrick T. and his staff on 6 Dec 2020
Dear Customers, Thank you for coming and your great quotation. We hope to see you soon without COVID. Yours faithfully.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet overnight spot
Clean small hotel, rooms were bit small but adequate for an overnight stay. Beds were comfortable but a bit narrow. Bathroom facilities were a shower which was fine but again on the small size. Kettle provided and coffee/tea.
Stayed 1 night in Sep 2020
Response from Patrick T. and his staff on 27 Oct 2020
Dear John, Thank you for coming and the great value We hope to see you soon in our hotel. Take care of yourself

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Patrick T on 8 Sep 2020
Dear Trevor, Thank you for coming and the nice quotation. We hope to see you again in our beautiful state. Take care of you

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery good stopover
very good service, very clean, good space and decent sleep
Stayed 1 night in Jul 2020
Response from Patrick T on 11 Aug 2020
Dear Bruce, Thank you for coming and this great quotation. Hope to see you soon in our hotel.. Yours faithfully.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from patrick T on 9 Jun 2020
Cher client, Nous vous remercions de votre visite et du partage de votre expérience un peu exceptionnelle en cette période de crise sanitaire. Nous espérons vous revoir dans des conditions d'accueil plus propice. Portez-vous bien.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from cvl on 29 Aug 2019
Bientôt la rentrée… mais pas tout à fait, Le soleil continue à briller très fort, pensez à des petits WE en Touraine ! Merci pour votre avis. Bien à vous.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from cvl on 29 Aug 2019
L'accueil est notre métier, vos avis sont notre baromètre, merci de nous laisser encore du beau temps ! Bien à vous.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Handy location to stay in for journey further South
Stayed 1 night in Aug 2019
Response from CVL on 18 Aug 2019
Thank you so much for your review, may be see you soon ?

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
Stayed 1 night in Jul 2019
Response from CVL on 26 Jul 2019
We try to respond in the best way to the expectations of our customers and your remarks are always welcome, we can improve if we know the cause the why the how. Have a nice holidays.

10/10 Excellent

Deryck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis
The hotel was easy to find and off road parking. The receptionist was very cheerful and was able to speak good English. The room was clean tidy and comfortable but the staircase was quite dark. Dinner was good and tasty on a restricted menu of four mains. We will use this hotel again
Stayed 1 night in Jul 2019
Response from cvl on 15 Jul 2019
thank you so much for your review and to have choise Kyriad Tours Sud to stay in our nice Touraine. Have a nice week

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members kind, competent and customer oriented. High quality service
Stayed 1 night in Dec 2018
Response from CVL on 12 Feb 2019
Thank you so much for your opinion.and to have booked in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, basic rooms with just what you’ll need. Plenty of parking in the lot as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Joel, Dartmouth, NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel outside of the city centre. Parking is available on site. Overall good hotel if you don't need to be in Tours Centre
Stayed 1 night in Oct 2018
Response from CVL on 12 Feb 2019
Oh, là là…. thank-you !!!! for the team.

8/10 Good

Theresa

Short stay
Great place for exploring Tours and the countryside we were at s festival so easy access to venue. Room was clean and tidy and staff helpful would stay again
Stayed 5 nights in Jul 2018

8/10 Good

Peter

Convenient, efficient, comfortable
Conveniently positioned from Motorway. Good family rooms and easy secure parking. Plenty of restaurant options within easy walking distance, and hotel restaurant appeared popular for dinner and breakfast in a pleasantly decorated set up with a bar and seating area for a glass of wine etc. Good value for money overall and a very efficient set up.
Stayed 1 night in Aug 2018

6/10 Okay

john, Brighton

Liked: Staff & service
Satisfactory for overnight stay
Adequate hotel with pleasant staff. Secondary location overlooking a breakers yard!
Stayed 1 night in Aug 2018
Response from CVL on 12 Feb 2019
the rooms as well as the whole hotel were completely renovated 5 years ago with air conditioning, closed private car park, lounge ... see photos on the Web. Have a good Week

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on a road trip
Perfect for stopping on our journey. Good parking and security.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean hotel with easy access to motorway.
Simple, no frills hotel perfect for long journeys across Europe, especially if you are travelling with pets. Very nice staff, restaurant is again no frills, but decent for a bite after a long drive.
Stayed 1 night in Jun 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Pleasant hotel, clean comfortable room with coffee and tea making facilities. Friendly staff and quick check in and out. An assortment of restaurants nearby and a short walk from the village with a very nice Boulangerie. Ideal for a short stay and very good value.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Just stayed one night on the way back from SW France. Nice room. Thought breakfast was a bit expensive at 9€
Stayed 1 night in Jun 2018

6/10 Okay

Lenweed, Chertsey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small room for two persons
Room is really small. Bathroom even smaller and very tired looking. Breakfast good, dinner adequate. Staff very polite and helpful.
Stayed 1 night in Apr 2018
Response from Catherine on 9 May 2018
thank's for your opinion. The hôtel was renovated 5 years ago, rooms and bath room.

10/10 Excellent

Tony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop Over To South
Staff service and attitude excellent. Facilities - parking etc. good. Breakfast excellent. Short drive to city. Convenient access to autoroutes. Would use again.
Stayed 1 night in Apr 2018
Response from Catherine direction on 9 May 2018
thank you and... see you later ! Have a good week.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover for journey to SW France. Accommodated dogs and a good breakfast in the morning.
Stayed 1 night in Nov 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop over on way home from Dordogne. Clean and modern.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome. Good food at reasonable prices.
Stayed 1 night in Jun 2017

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
We stayed four nights at this hotel. The Hotel is super! Breakfast is excellent! Very good area with many restaurant at walking distence. Overall it's a 10/10 for us.
Stayed 3 nights in Jun 2017

6/10 Okay

Jean, Broadstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionest was very wellcoming an helpful. Not too difficult to find .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value welcoming hotel
Helpful friendly staff and comfortable room. Good location near A10 - easy place for an overnight stop.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing
Od too expendive so didnt eat there at all. No intrrnational tv as advertised. No choicr of coffees eg capuchinno as advertised. Disappointing location pushefinto small industrial slot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good value
Excellent value for money and service

8/10 Good

John D., Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Being an international traveler, i would have appreciated an english-speaking news source on Television

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value
If you want a simple hotel with parking, wifi and ossibility to eat breakfast and dinner, Kyriad is always a good bet. They aer almost always on a peripheral road which is convenient but not exactly attractive.

8/10 Good

Trevor, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping place
Very good stopping place if you're on your way to the ferry back to UK. Hotel is clean and has all necessary facilities.

8/10 Good

simon, Newport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to motorway
This was our 2nd stay at this hotel on the way back to the uk. It is very close to the motorway and easy to find. There are a lot of restaurants etc within walking distance,the room was comfortable and clean an excellent choice for 1 night if travelling through france.

4/10 Poor

Kelvin, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not worth it
Way overpriced! When i first checked this place was £37 bit when i came to book it was £54. I still booked it but when I arrived i was very disappointed

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Hotel staff were very helpful and accommodating. Great location for an overnight stop enroute to the South of France. Comfortable beds.

6/10 Okay

JC, CALIFORNIA

Disliked: Room comfort
South Tours Hotel
We stayed in room #3 for one night. The room was not ready when we arrived at 2:20/14:20. We were told it would be ready in 30 minutes. When we returned later, the room was ready. It is a compact room. There were 2 twin beds, a small desk with chair in the corner, the smallest side tables to the beds that we have ever seen (6"X6"), one luggage rack, a small shelf with a kettle on top and 4 open shelves below it, and a small closet for hanging clothes only. The bathroom had a raised shower with a hand-held wand, a sink in the corner with mirror above it, and very little space for putting any toiletries. The location is near other hotels and some fast food restaurants on the south side of Tours.