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"Excellent customer service. The staff was helpful and friendly. The guys from the Roof Top Restaurant at the hotel were very nice. The Manager Ulises went the extra mile. He help me locate my Suitcase because my suitcase came 24 hours. They were checking on me because I went to a 4 days excursion and stay longer. I apppreciate everything. Since before I check in they made sure to have a portable heater for me. Very clean. The lady housekeeping lady was nice. Feels secure place. ...

"Increíble la atención, la solidaridad y empatía de todos en el hotel. Está en una ubicación donde puedes llegar a distintos sitios a pie, aunque pasan prácticamente todos los medios de transporte. Hay farmacias y puestos de comida saliendo, así que no hay de qué preocuparse. "

"I booked the family room at around 5pm. Arrived around 9:30pm only to be told that the room was not ready. After a long travel day (and with a tired little kid in tow), it wasn’t ideal to wait 20 additional minutes for the room to be prepared. Additionally, there were no towels in the room. This is a beautiful old home in good condition, but the overall service didn’t match the expected experience. Breakfast left much to be desired, too. Hard to find the place late at night and you can hear...

"Everything was perfect, the only thing that I think it need to be corrected is on Expedia it shows that the check in is at 6:00am. The staff that works here are nice. "

"Nice hotel"

"Room was super spacious and very modern. The breakfast was also great and the location felt very safe and secure. "