"We live in Cebu City Philippines. I'm an American and, as you might expect, my standards are routinely not met by local Philippine establishments. In this case, however, I will say that the Waterfront hotel was on the highest western standard. From service to facilities to food, everything was the highest quality. The room was clean. Every common area was also spotless, which is one of those things you may not notice top of mind, but it affects your perception. Every corner of every small spot...
"The location is conveniently close to our meeting venue and easy to reach for Grab drivers.
The food is good, and the hotel overall is clean and well-maintained. We appreciated the complimentary water, welcome snacks, and the thoughtful welcome letter it added a special touch.
The staff is friendly and accommodating. We’ll definitely come back and stay again on our next trip."
"Staff very friendly and helpful. Room was very nice. Breakfast at Cafe was good with, again, friendly and helpful staff. Location was good and liked being part of Robinsons Mall. Will choose this hotel again if I return to Cebu."
"Honestly it was perfect for 2 nights stay! It was clean and staff were kind to us. Breakfast was fantastic. It was walking distance to the mall with all the restaurants. Would stay here again! "
"There were no hand towel in the bathroom. I tried to ask for it from the front desk but they refused. The bath towels looked dirty with big brown stains on them. The foot towel looked more dirty. Not sure because of it's color or poorly washed. The lights in the room and bathroom were too dim. All the rest were good."
"We love this place. Staffs are amazing. Special shout out to Miguel,Laiqa,zeve, Emerson, Junrey at the F&B, Glenies at the FD, Steven at the Housekeeping, too much to mention.All of them are amzing. Excellent hotel. We will be back..."
"Die Unterkunft wurde im Oktober 2024 eröffnet. Die Zimmer sind hervorragend, sehr groß und sehr großes Bett! Relativ weich! Keine Ameisen oder sonstige Insekten im Zimmer, sehr guter Duft! 24 Stunden warme Dusche, jedoch nur 38°C warm. Der Swimmingpool ist im 17. Stock, tolle Aussicht und sehr sauber. Nicht sehr groß und nicht tief (sehr gut für Kinder geeignet. Nebenbei noch ein Babybecken) trotzdem sehr nett! Keine besonderen Lokale in der Nähe des Hotels aber das hoteleigene Restaurant hat...
