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"Booked a room with one single bed on expedia, upon checking in i was told the room has two separate beds, and i had to pay some 30€ extra for a room with double bed, which i did, when i checked into the room i found two beds joined together., i could have done the same myself with the first room. It was a cheap move from the hotel receptionist. Otherwise, tge room was clean, quiet, specious, and the hotel was very well located meters away from the shopping scene."

"Rooms were spotless "

" It is a four star hotel and they do not give water "

"Room was clean and comfortable and breakfast was great. Exceeded my expectations."

"Great place all round"

"The room was large and the beds were comfy. The staff were friendly and helpful. Breakfast was super with lots of choice. The towel rail in the bathroom worked really well so we had lovely warm towels and could dry gloves easily. "

"our faucet was leaking in the bathroom. Our safe box was broken. The hotel elevator was super slow. The hotel needs some updating."

"C’est sans contredit le plus complet et bel endroit pour séjourner dans la région de La Seu d’Urgell! Les repas étaient absolument délicieux, le centre de mieux-être était diversifié avec ses bains et espaces repos et le personnel nous a offert un service et une attention exceptionnelle tout au long de notre séjour! La visite du château avec un employé a également été un bel highlight! Je recommande sans contredit cet endroit! "

"went to check in and they gave me a room key that didn't work... we tried with the staff for 20 minutes and couldn't get in. They had to switch rooms... The hotel is older and the shower head is really flimsy. Wifi was slow too."