We had an amazing time and would staff again. The property is beautiful, the rooms are spacious and great location. It is close to everything but not in the busy part of town. The staff was very professional and accommodating. I requested to change rooms because I was given the one on the 1st floor near the pool and it was noisy. My sister had issues with the A/C and the also moved her to a bigger room. Breakfast was average but it is included. Very nice hotel really enjoyed the stay.
I will be dreaming about this hotel for a very long time
Their attention to detail blew me away
We were only able to enjoy their breakfast one day, however the breakfast that is included is incredible
Unfortunately, not as good as expected. The ‘outdoor pool’ is attached to the main lobby and is right by the restaurant dining tables so it was more like a ‘design’ feature than an actual pool.
Note that all rooms can be accessed via the elevator.
I loved this hotel! It's beautiful, the staff was very helpful and the location was perfect. Right in the middle of walled city and walking distance to restaurants, bars, shops, and all you need. This was definitely the best choice and if I return to Cartagena, I'll be back at this place.
The staff at the hotel were wonderful!
Jairo and Eduardo were absolutely wonderful. I was greeted with a fruit drink upon arrival. The breakfast buffet was superb. There were so many delicious fresh fruits and juices. The hotel is beautifully maintained with on-site security in the evening.
I highly recommend this hotel and would stay again.
We had an amazing stay! The staff went above and beyond to make us feel welcome. Everyone was incredibly kind, helpful, and accommodating throughout our visit. The hotel was spotless, and it was clear that cleanliness is a top priority. The service was truly 10/10—every interaction was warm, professional, and attentive. The breakfast was great. Best coffee we’ve ever had in a hotel. The beds were super comfy and had great sleep. We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommend this hotel to anyone looking for exceptional hospitality!
We stayed in the suite Dona Elvira and it was a spectacular suite.
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Robert J
13 ก.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
Be very careful with this place. The hotel is operating some kind of deliberate system where you pay for a larger/ better room and then when you arrive they put you in a smaller/ lower class of room.