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Casa Emma Hotel Boutique

2.5 star property

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Close to Clock Tower and Cartagena de Indias Convention Center, Casa Emma Hotel Boutique provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Room options

View all photos for Standard Double Room, 1 Queen Bed

Terrace/patio

Standard Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Cartagena Walled City, a neighbourhood in Cartagena, Casa Emma Hotel Boutique is in the entertainment district. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001

What's nearby

  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    3 min walk - 0.3 km
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    5 min walk - 0.4 km
  • Cartagena de Indias Convention Center "Julio C�ésar Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • Bolivar Square
    6 min walk - 0.6 km
  • Plaza Santo Domingo
    6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Restaurants

  • Mama’s Pizza
    2 min walk
  • Restaurante Candé
    2 min walk
  • Pezetarian
    1 min walk
  • Mistura
    3 min walk
  • Townhouse Rooftop
    2 min walk

About this property

Casa Emma Hotel Boutique

  • Hotel near Clock Tower
  • Close to Cartagena de Indias Convention Center, Casa Emma Hotel Boutique provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Airport pick-up service (surcharge), luggage storage and a porter/bellboy
    • Tour/ticket information, smoke-free property and concierge services
    • A 24-hour front desk
  • Room features
  • All guest rooms at Casa Emma Hotel Boutique include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Hypo-allergenic bedding and Select Comfort beds
    • Bathrooms with showers and shampoo
    • Balconies or patios, wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 30000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 90000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 90000
  • Pet fee: COP 30000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 223309

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Casa Emma Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Casa Emma Hotel Boutique pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 30000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Casa Emma Hotel Boutique?

This property doesn't offer parking.

What time is check-in at Casa Emma Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Emma Hotel Boutique?

Checkout is at noon.

Does Casa Emma Hotel Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 90000 per vehicle applies.

Where is Casa Emma Hotel Boutique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Fernandez Madrid Park and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Reviews

Casa Emma Hotel Boutique Reviews

8.4

Very good

9.0

Cleanliness

8.2

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 175 reviews
Rating 8 - Good. 35 out of 175 reviews
Rating 6 - Okay. 22 out of 175 reviews
Rating 4 - Poor. 7 out of 175 reviews
Rating 2 - Terrible. 10 out of 175 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe and staff is caring.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the safe place in food
Stayed 5 nights in May 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff . Clean room . Awesome breakfast cool location
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Perfect location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, comfortable rooms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best sleep during my stay. The bed and pillows are comfy. The shower was good with excellent warm water. The staff is very helpful, friendly and kind. Just sweet and nice people. I felt at home and welcomed. Also it is a great location to get to restaurants, museums, and meeting points for tours. I will stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aemn

Liked: Cleanliness, amenities
Great hotel clean breakfast was Great the Staff was Amazing great location.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, walking distance to all the popular sites, and very nice staff. However, there is no airport shuttle as advertised, no local maps available, and the room has no place to put your luggage except on the floor. A table or luggage rack would be a great improvement.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Delki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay overall was amazing. The hotel is at a very good center point. You have access to anything and everything you want. From the minute you step foot outside there’s tons of things to do and explore. From restaurants, to pubs, supermarkets and even the vendors selling arepas at the corner. The staff is super courteous and friendly. The cleaning ladies and the personnel at the lobby are extremely nice. The only thing that I would suggest for the future is maybe placing a fridge and a microwave in the rooms, if not at the lounge outside the lobby. It would be very helpful. Other than that, I would go back next time I visit Cartagena.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and breakfast, quiet.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was excellent! Air conditioning was wonderful in the room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This was an ideal place to stay! Close to every conveniences, and the pool was super chill, perfect for photo opps. The staff were incredibly friendly, helpful and assisted with a minor travel hiccup I encountered. I would definitely stay again at Casa Emma Hotel, especially while in Cartagena!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jesica

Liked: Cleanliness
I love it.. it’s was clean, delicious breakfast, and Kevin, Sandra, lean, and the other housekeeping was so nice and humble. So happy!!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good breakfast
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and night locals.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and beds comfortable. There's a trick to the hot water in the shower so just ask when checking in. Staff are great and try their best to communicate in english if your spanish is poor. Air conditioning works great. There is no elevator here so if you need assistance I would suggest a main floor request. This property is not wheelchair accessible. The walkability rating is an 8, you can get just about anywhere within 10 mins. I enjoyed my stay and would repeat.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Naomie

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist they all was very nice and very helpful hotel is very quiet and peaceful feels like home a nice home cook breakfast The hotel is walking distance to everything Great night, Life Restuarant food clubs I highly recommend this hotel
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness, amenities
Poor staff support. Bed linen unchanged during a 6 day stay. Bedcover stretched over dishevelled sheets is not a makeover. No glass in bathroom for daily medication; removed daily necessitating going downstairs to request from kitchen! Glass holder in shower but no glass; No shelf in shower for toiletries. Coffee served at breakfast first day thereafter told to fetch it ourselves from a dispenser at opposite end of hotel! Ran out of fresh varietal fruit one morning. Room needs a deep clean.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Emma Hotel was amazing. The rooms were clean cosy and spacious and the pool was perfect to relax by. The staff were very friendly and accomodating! The building is beautiful and in the best location, a short walk to everything you need. Would highly recommend!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and property are nice clean and modest but that’s all you need. We loved the staff, the traditional breakfast, and it was very accessible to walk anywhere in the walled city.
Stayed 5 nights in Jan 2025
Verified

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room is extremely small. The king bed takes up almost all the space, leaving very little room between the bed and the walls for luggage. There is no closet, no chair, and no drawers. The only storage is shelving above the bed, which is not very practical. The towels were old and stained. They looked washed, but the stains made them feel unclean and uninviting. The staff was friendly and helpful, which was the best part of the stay. This hotel works for a short stay on a tight budget. It is manageable for one person traveling light. For a couple, especially with more than one bag, the space feels cramped and uncomfortable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind and helpful
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Casa Emma was wonderful. Kevin and the rest of the staff were so nice and helpful. Loved the location !! Safe and close to everything!! Love Cartagena 🇨🇴
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Vojtech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very newly refurbished at the time of my stay. The bed was very comfortable, aircon efficient (much needed in the hot weather) and it's walking distance to most parts of the old town. Staff were extremely friendly too. I would definitely stay there again!
Stayed 2 nights in Nov 2024