Carlton Packages (Flight + Hotel)

I have been a guest there over the last ten years. The employees provide excellent service. Due to some mix up or misunderstanding, I was given a room in the basement. It was OK but struggle with stairs at times. There was an issue with a double booking but the reception/check in helped me resolve it. I will be back again soon.

Great location and friendly staff. My only negative would be that there wasn’t much space to store your clothing

A flawless experience. The location is ideal. You can easily connect to all parts of London, while still having a peaceful oasis to come back to at Miiro. The hotel is beautifully decorated, with every detail thoughtfully designed to immerse you in a chic London experience. The design concept is consistent throughout the property, creating a distinctive atmosphere — and the hotel smells absolutely wonderful. There are several inviting spaces to spend time in, whether you want to relax, work, have something to eat, or simply unwind after exploring the city. From the beautifully designed living room to the outdoor areas and lovely garden, The restaurant was another highlight, with dishes featuring genuinely impressive flavors. The bed was so comfortable and everything worked smoothly in the room. I had a charming balcony. Service throughout my stay was attentive, warm, and professional. The check-in experience was particularly good. I arrived much earlier than the standard check-in time, and the team kindly managed to accommodate an early check-in, which I greatly appreciated. Elicer was especially professional and attentive, and handled the entire experience exceptionally well. I stayed for four nights, and the buffet selection was exactly the same every morning, so a little more variety would have been appreciated. I was also surprised that, aside from the complimentary coffee and tea station, drinks such as cappuccinos and lattes came at an additional charge.