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Ort Hotel

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Luxury
5.0 star property
9.4

Exceptional

Elegant escape in Vila Natal's beauty

Surrounded by the serene beauty of Vila Natal, this luxury hotel boasts elegant architecture and lush landscapes. Delight in the indoor and outdoor pools, rejuvenating spa treatments, and a variety of activities including mountain biking and tennis.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿17,881
฿20,563 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 600.0 per day.
Cots (infant beds) are available for BRL 600.0 per day

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: BRL 600.0 per day
  • Rollaway bed fee: BRL 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Ort Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Ort Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Ort Hotel on 24 May 2026 start from ฿17,881, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ort Hotel?

Valet parking is free at this property.

What time is check-in at Ort Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ort Hotel?

Checkout is at 11:30 AM. Late check-out is available for a fee.

Where is Ort Hotel located?

This family-friendly Campos do Jordão hotel is located in Vila Natal, within 1 mi (2 km) of Xylography Museum, Araucaria Chocolate Factory and Casa da Xilogravura. Vale Encantado and Centro Universitário Senac - Campos do Jordão are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 300 out of 379 reviews
Rating 8 - Good. 54 out of 379 reviews
Rating 6 - Okay. 15 out of 379 reviews
Rating 4 - Poor. 7 out of 379 reviews
Rating 2 - Terrible. 3 out of 379 reviews

Reviews

Verified

10/10 Excellent

clarice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations! I had read great reviews but our stay greatly exceeded them! Everything was perfect, the property is beautiful, close to everything, staff is just amazing, food was superb! My family and I didn't want to leave!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Seamless experience in the Brazilian hills

This hotel is an exuberant point of comfort and convenience, from the entrance gates we could see the attention paid to every detail, my family was very well received, we were welcomed and well served by the entire staff, we had no desire to even go out and see the city. I hope to return soon
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! It’s beautiful, very clean, friendly staff, large and comfortable rooms. Perfect breakfast. Glamorous! We just missed more open-door activities for children.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

alcides rodrigues do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café normal, bom para relaxar
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Tivemos uma experiência excelente no Ort Hotel em Campos do Jordão. A estrutura do hotel é impecável, muito bem cuidada e com um padrão de qualidade que realmente se destaca. O ambiente é elegante, acolhedor e transmite uma sensação de tranquilidade desde o primeiro momento. O quarto estava extremamente confortável, limpo e muito bem equipado, proporcionando dias de descanso perfeitos. Mas o grande diferencial, sem dúvida, são os funcionários. Atendimento atencioso, educado e sempre disposto a ajudar. A equipe faz com que a estadia seja ainda mais especial — é o tipo de hospitalidade que realmente encanta. Como sugestão construtiva apenas, talvez no verão a temperatura da piscina pudesse ser um pouco mais amena, para ficar ainda mais agradável nos dias mais quentes. No geral, foi uma experiência memorável, e certamente voltaremos.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hadassa Moreira

Liked: Cleanliness, staff & service, amenities
Muito
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Hotel perfeito. Boa comida. Equipe gentil e bem preparada.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
Tudo excelente
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Alcino

Liked: Cleanliness, staff & service, amenities
Hotel lindo, ótimo atendimento, porém muito caro pelo que entrega.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Luis Fernando

Liked: Amenities
Fiquei em um dos quartos mais caros do hotel (chalé). Quarto claramente sem manutenção adequada. Inúmeras GOTEIRAS em dia de chuva. Pendurador de toalha/aquecedor solto da parede e caiu em um dos hospedes, fazendo inclusive um leve ferimento (que poderia ter sido grave fosse uma criança ou idoso). Portas emperradas que não fechavam direito. Muitos insetos e teias de aranha no quarto, mesmo logo após o check-in. Inclusive, no primeiro dia, encontramos uma aranha assustadoramente grande no quarto, com alta probabilidade de ser venenosa. Serviço de restaurante excessivamente demorado pra chegar a comida. Não está à altura de hotel 5 estrelas. Quanto ao preço, totalmente fora da realidade para o que oferece.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bruna

Liked: Cleanliness, staff & service, amenities
Minha experiência no Ort foi, em grande parte, muito positiva. O hotel é belíssimo, com uma localização absolutamente privilegiada, de beleza rara, e o passeio a cavalo é memorável, um dos pontos altos da estadia. Durante minha permanência, no entanto, houve uma queda de energia que se estendeu por aproximadamente dois dias. Embora o hotel possua gerador, não há um sistema reserva nem um protocolo de gestão de crise estruturado, o que acabou impactando significativamente a experiência. Nesse período, não foi possível usufruir das comodidades oferecidas pelo hotel, e, ao buscar alternativas ou algum tipo de compensação, a comunicação foi lenta e exigiu insistência. Apenas em um momento posterior houve uma postura mais resolutiva por parte da equipe. Em casos de queda de energia, não recomendaria a hospedagem. Ainda assim, ressalto que, fora esse episódio específico, o hotel entrega uma experiência de alto nível, com qualidades que merecem destaque.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Orestes

Sim , tudo impecável
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
O hotel é lindíssimo, cuidado nos detalhes. Atendimento excelente de toda a equipe, gastronomia excelente, ótima estrutura e com uma acompanhante de trilha, Madonna (pet).
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Guilherme

Liked: Cleanliness, staff & service
Faltou diferencial
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Equipe é sensacional, o diferencial do hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

IAN GABRIEL

Liked: Cleanliness, staff & service, amenities
Hotel impecável e equipe extremamente atenciosa e dedicada. Voltarei em breve e indiquei para familiares e amigos.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adriana m g

Liked: Cleanliness, staff & service, amenities
Excelente hotel e equipe.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosana Athayde

Liked: Cleanliness, staff & service, amenities
O hotel é impecável. Funcionários educados e muito bem treinados. Várias opções de atividades
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Enrique Cezar

Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto estava sujo (banheiro nao havia sido limpo na entrada), manutenção deixando a desejar, cabeça de prego nas madeiras do chão estava saltado e machucou o pé
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, amenities
Lugar muito bonito e tranquilo. Fiquei no quarto mais simples, mas era muito bem decorado, amplo e limpíssimo. Café da manhã sensacional. Os funcionários da recepção foram muito gentis e solícitos. A única coisa que não gostamos foi do atendimento do restaurante e do bar: funcionários despreparados, de cara fechada e atendimento lento. No bar, por vários momentos, não havia nenhum funcionário para nos atender. Enfim, acho que um hotel dessa categoria deveria prezar por profissionais mais vem treinados.
Recepção
Vista do nosso quarto
Sala de jogos
Entrada
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

THIAGO

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, equipes gentis , educados,atenciosos.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, localização e estrutura.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento impecavel. Servicos e atividades diversas no proprio hotel. Exccelente experiencia.
Stayed 2 nights in Oct 2025