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Holiday Inn Bulawayo by IHG

4.0 star property
Hotel in Bulawayo with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Holiday Inn Bulawayo by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
Daily English breakfast (USD 25 per person)
Breakfast, lunch and dinner served
Standard Room | Minibar, in-room safe, individually decorated, individually furnished
Holiday Inn Bulawayo, an IHG Hotel, showcases Zimbabwe's genuine hospitality. Guests enjoy meals at the Phumulani restaurant or sip coffee in the garden setting. The property provides free WiFi and dry cleaning services, with staff ready to assist throughout the visit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
The current price is ฿2,045
฿2,392 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Smoking

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, individually decorated, individually furnished

Premium Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 Single Bed
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About the area

Map
Main Street, P.O.Box Ac88 Ascott, Bulawayo

What's nearby

  • Queens Sports Club - 9 min walk - 0.8 km
  • City Hall - 9 min walk - 0.8 km
  • Bulawayo Railway Museum - 2 min drive - 2.3 km
  • Zimbabwe International Trade Fair - 2 min drive - 2.3 km
  • Matobo National Park - 2 min drive - 2.7 km

Getting around

  • Bulawayo (BUQ-Joshua Mqabuko Nkomo Intl.) - 31 min drive

Restaurants

  • ‪KFC Bulawayo City Centre - ‬6 min walk
  • ‪KFC - ‬4 min drive
  • ‪Cresta Churchill Hotel Bulawayo - ‬8 min drive
  • ‪tin cup - ‬5 min drive
  • ‪Canela Coffee Shop/Restaurant - ‬6 min drive

About this property

Holiday Inn Bulawayo by IHG

Upscale hotel
At Holiday Inn Bulawayo by IHG, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Phumulani restaurant, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • English breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, a computer station and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 150 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Balconies, fridges and electric kettles

Similar properties

Bar (on property)

Bulawayo Rainbow Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 93 reviews
Bulawayo Rainbow Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KoBulawayo Bar
  • Phumulani restaurant
  • Spurs restuarant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 25 for adults and from USD 12 for children
  • Airport shuttle fee: USD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bulawayo Holiday Inn
Holiday Inn Bulawayo
Holiday Inn Hotel Bulawayo
Holiday Inn Bulawayo Hotel Bulawayo
Holiday Inn Bulawayo Hotel

Frequently asked questions

Does Holiday Inn Bulawayo by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Bulawayo by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Bulawayo by IHG on 9 Nov 2025 start from ฿2,044.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Bulawayo by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bulawayo by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Bulawayo by IHG?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Bulawayo by IHG?

Checkout is at 10 AM.

Does Holiday Inn Bulawayo by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per vehicle applies.

Where is Holiday Inn Bulawayo by IHG located?

Situated in Bulawayo, this hotel is within a 5-minute walk of National Art Gallery Bulawayo and National Art Gallery. City Hall and Queens Sports Club are also within 15 minutes.

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Holiday Inn Bulawayo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 148 reviews
Rating 8 - Good. 51 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 4 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lian Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices
Stayed 6 nights in Sep 2025

10/10 Excellent

Thabani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms ! nice staff! good parking
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and peaceful
Stayed 3 nights in Aug 2024

8/10 Good

Nico

Liked: Staff & service
It was okay, some noise, I think there was a function one of the evenings, so struggled with parking.
Stayed 6 nights in May 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always helpful and environment was great for work.
Stayed 6 nights in Apr 2024

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff Clean rooms
Stayed 1 night in May 2023

10/10 Excellent

Tomaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and check in was very efficient
Stayed 1 night in Jan 2022

10/10 Excellent

Cuthbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the hard economic times, i think the property is really good. Its up to standard.
Stayed 17 nights in Feb 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Feb 2024

8/10 Good

Deara

Liked: Cleanliness, staff & service, room comfort

Nice clean But could use the Upgrade.

I like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Darshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.
Stayed 9 nights in Apr 2023

10/10 Excellent

PRINCE

Disliked: Staff & service

TRIBAL ALLOCATION OF STAFF

The problem with this hotel is that they place people who speak Shona language only at reception in a town that majority Ndebele language. When you speak to them in Ndebele they pretend not to hear. When Shona guests speak to them in Shona they reply in Shona with great awe. Thats not good. Its organised or institutionalised tribalism. Local Ndabezitha Communities also need jobs.
Stayed 1 night in Mar 2023

4/10 Poor

LAURA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A decent hotel with poor practices

Everything is unclear. For example, I wanted to eat dinner at the hotel- no prices are listed anywhere and the waitress told me a price that then did not match the bill. When I checked in I requested an airport transfer for 12:30pm. I watched the guy write it down. At 5:40am they saw fit to call my room, wake me up and ask about my taxi needs. Unfortunately, I cannot go back to sleep. Lastly I asked about late check out, it was super unclear as to if I will be granted it and what it will cost. (Regular check out is 10am)
Stayed 1 night in Jan 2023

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely 28day stay. The food was always so good and the staff was polite and very professional. Will definitely go back again
Stayed 28 nights in Aug 2025

10/10 Excellent

sibonile

Exceeding excellence
Stayed 1 night in Aug 2025

10/10 Excellent

sibonile

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Sitshengisiwe

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Rangarirai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite dining options
Stayed 2 nights in May 2025

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Amazing. We were upgraded to a honey moon suite, they decorated our room and given goodies jumper. I am Very grateful of the extra mile they took to make our day spacial. Hospitality is on top notch. Very professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Rangarirai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptionally good
Stayed 2 nights in Jan 2025

8/10 Good

Spiwe

Liked: Cleanliness, staff & service
Good facility
Stayed 2 nights in Jan 2025

6/10 Okay

Joas

Liked: Cleanliness, property conditions & facilities
No proper changing facilities for early check in for golfers wanting to leave their main bags - only option available was gym toilet!
Stayed 2 nights in Dec 2024

8/10 Good

Nico

Liked: Cleanliness, staff & service, room comfort

Will do it again

Comfortable stay. Friendly staff
Stayed 1 night in Dec 2024