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CasaSur Palermo Hotel

4.0 star property
Hotel with a full-service spa, near Distrito Arcos

Choose dates to view prices

Photo gallery for CasaSur Palermo Hotel

Property entrance
Bicycling
Executive Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Reception
CasaSur Palermo Hotel provides a sophisticated retreat in the heart of Palermo. Travelers can savor international cuisine at Sacro restaurant, book a massage or facial at the spa, and borrow the hotel's free bicycles for a quick ride to nearby Serrano Square.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
Facials

Spa

The on-site spa has a variety of ways to relax and unwind. The hotel's spa offers massages and wellness treatments such as facials.

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Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10
Check availability for tonight Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11
Check availability for tomorrow Sept 10 - Sept 11
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Showing 2 of 2 rooms

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Located in Palermo, a neighbourhood in Buenos Aires, CasaSur Palermo Hotel is in the entertainment district and near a metro station. Evita Museum and Latin American Art Museum of Buenos Aires are cultural highlights, and travellers looking to shop may want to visit Distrito Arcos and Alto Palermo Shopping Center. Enjoy an event or a match at Palermo Hippodrome, and consider making time for Carlos Thays Botanic Garden—a top attraction that's not to be missed.
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Costa Rica 6028, Buenos Aires, Capital Federal, 1425

What's nearby

  • Distrito Arcos - 15 min walk - 1.3 km
  • Palermo Soho - 16 min walk - 1.4 km
  • Serrano Square - 3 min drive - 1.6 km
  • La Rural Convention Center - 3 min drive - 1.8 km
  • Alto Palermo Shopping Center - 4 min drive - 2.8 km

Getting around

  • Ministro Carranza Station - 9 min walk
  • Buenos Aires Palermo Station - 17 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 26 min drive

Restaurants

  • ‪Uptown.ba - ‬3 min walk
  • ‪Club De Bar - ‬1 min walk
  • ‪La Parrilla de Tomahawk - ‬2 min walk
  • ‪Atte. Pizzeria Napoletana - ‬2 min walk
  • ‪Café Registrado - ‬2 min walk

About this property

CasaSur Palermo Hotel

Upscale hotel near Distrito Arcos
Located close to Serrano Square and Palermo Hippodrome, CasaSur Palermo Hotel provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Treat yourself to a facial or a massage at the on-site spa. The on-site restaurant, Sacro, features international cuisine. Free in-room WiFi is available to all guests, along with a health club and a business centre.
Other perks at this hotel include:
  • Free bike hire, a front desk safe and tour/ticket information
  • Luggage storage, a 24-hour front desk and a banquet hall
  • Concierge services, smoke-free property and a lift
Room features
All 61 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, fridges and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Sacro

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 82 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 82 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CasaSur Palermo Hotel
CasaSur Hotel
CasaSur Palermo
CasaSur
CasaSur Palermo Hotel Hotel
CasaSur Palermo Hotel Buenos Aires
CasaSur Palermo Hotel Hotel Buenos Aires

Frequently asked questions

Is CasaSur Palermo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CasaSur Palermo Hotel?

CasaSur Palermo Hotel doesn't offer parking.

What time is check-in at CasaSur Palermo Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at CasaSur Palermo Hotel?

Checkout is at noon.

Where is CasaSur Palermo Hotel located?

Located in Palermo, this spa hotel is within 1 mi (2 km) of Distrito Arcos and Serrano Square. Palermo Hippodrome and Carlos Thays Botanic Garden are also within 2 mi (3 km). Ministro Carranza Station is 9 minutes by foot and Colegiales Station is 13 minutes.

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Reviews

CasaSur Palermo Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 249 out of 399 reviews
Rating 8 - Good. 104 out of 399 reviews
Rating 6 - Okay. 37 out of 399 reviews
Rating 4 - Poor. 5 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

Reviews

10/10 Excellent

JAYESH

Liked: Cleanliness, staff & service, property conditions & facilities
very good location, Helpful staff and spa facilities were excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley Anne

Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful and courteous - lovely atmosphere
Stayed 6 nights in Jul 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, happy we picked the property
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with excellent service and staff. Beautiful and very good priced. An excellent choice and very well located with many top quality restaurants around
Stayed 7 nights in Apr 2025

10/10 Excellent

Eric

Liked: Amenities
Great location & great friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in fun neighborhood. Stayed for business trip but would be excellent choice for vacation spot.
Stayed 3 nights in Feb 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicacion!!
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, centrally located, attentive staff

This hotel is a great location as a home base to tour BA. Great breakfast, nice restaurant, very attentive doorman and front desk, a pleasant overall experience. Roofdeck nice for sunbathing/ wine with friends. The pool (2nd floor deck) is a little small. I'd definitely stay again and in fact likely will.
Stayed 3 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place and the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on a very nice hotel with a great restaurant on the first floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! Very convenient location to restaurants!
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice and is on a great location. I was dissapointed with the quality of the bedding, especially the pillows, and had a bad experience where the cleaning crew didn't leave towels for me, and when I asked for it the next day they took almost 40 min to bring me towels. Unacceptable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Delos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large balcony suite. Not a spectacular view - we looked over the backs of several buildings and there was construction, but likely quieter than street side rooms. Bed very comfortable and staff attentive and very prompt if we had a special request ( extra ice for champagne, etc. Palermo is nice quiet area with many restaurants close by.
Stayed 2 nights in Nov 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Amenities
Disliked: Cleanliness
Great location md very walkable. Not an overly friendly staff and room/carpet in hallway felt dated

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My place to stay in Palermo

I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
Stayed 5 nights in Aug 2023

6/10 Okay

Narinder

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
Stayed 6 nights in Mar 2024

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
Stayed 2 nights in Nov 2023

10/10 Excellent

CHRISTIAN AND

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podría mejorarse el desayuno. No es digno del nivel del hotel
Stayed 4 nights in May 2025