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The Usual Brussels

4.0 star property
Brussels' historic charm meets modern comfort at this central spot where guests can enjoy coffee by day and lively drinks by night

Choose dates to view prices

The Usual Brussels, in the heart of the city near La Grand Place, offers a welcoming coffee shop, bar, and restaurant. Practical touches like express check-in, multilingual staff, and luggage storage make stays seamless. Travelers consistently praise their experience here.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk
The current price is ฿3,403
฿4,018 total
includes taxes & fees
15 Mar - 16 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Sustainable Accessible Double

Sustainable Accessible Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Accessible Double

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Superior Double

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Small Double

Highlights

Soundproofed
Air conditioning
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Standard Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Standard Twin

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Superior Twin

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Executive King

Sustainable Executive King | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Executive King

Highlights

Soundproofed
Air conditioning
LED TV
Renovated in 2024
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2
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About the area

Located in Lower Town, a neighbourhood in Brussels, The Usual Brussels is in a shopping district and near a metro station. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Looking to enjoy an event or a game while in town? See what's going on at King Baudouin Stadium, or consider a night out at Flagey. Visit our Brussels travel guide
Map
Boulevard Adolphe Max 107, Brussels, 1000

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Rue Neuve
    1 min walk - 0.1 km
  • Brussels_PlaceCharlesRogier_178466_04
    Place Charles Rogier
    2 min walk - 0.2 km
  • Belgian Comic Strip Center which includes signage
    Belgian Comic Strip Center
    6 min walk - 0.5 km
  • grote markt place on a christmas evening brussels belgium high definition panorama
    Brussels Christmas Market
    9 min walk - 0.8 km
  • La Grand Place
    La Grand Place
    12 min walk - 1.0 km

Getting around

  • Rogier Station
    3 min walk
  • Brussels-Congress Station
    7 min walk
  • Brussels Airport (BRU)
    27 min drive

Restaurants

  • Five Guys
    2 min walk
  • McDonald's
    1 min walk
  • Guapa
    3 min walk
  • KFC
    2 min walk
  • Hawaiian Poké Bowl
    2 min walk

About this property

The Usual Brussels

Upscale hotel remodelled in 2024 and located near La Grand Place
Near Tour & Taxis, The Usual Brussels provides a coffee shop/cafe, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and a lift
  • Multilingual staff, smoke-free property and luggage storage
  • A 24-hour front desk
Room features
All 72 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers, hairdryers and toilet paper
  • Heating and limited housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

Is The Usual Brussels pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Usual Brussels?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on 15 Mar 2026 start from ฿3,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Usual Brussels?

This hotel doesn't offer parking.

What time is check-in at The Usual Brussels?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Usual Brussels?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Usual Brussels located?

Located in Lower Town, this hotel is within a 15-minute walk of Rue Neuve and La Grand Place. City 2 Shopping Mall and Place Charles Rogier are just steps away. Rogier Station is only a 3-minute walk and Yser-Ijzer Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Usual Brussels Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 70 out of 102 reviews
Rating 8 - Good. 23 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

Reviews

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ussama

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, close to central location. Pleasant staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025

10/10 Excellent

JERALD

Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

8/10 Good

Euriza

Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel with clean rooms and very attentive staff
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
Great location and loved the design and comfort of the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, superb place

The bed was super comfortable and the decor was clean, modern and environmentally friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Hui Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and love the customized layout of the room (beanbag for extra sitting space, extra hooks, full length mirror, multiple lamps for cozy ambience). Very stylish room and had a comfortable stay. Close to Rogier train station and walkable to Grand Place and main sightseeing spots. Will recommend!
Stayed 1 night in Jun 2025

8/10 Good

Bernd

Liked: Cleanliness, amenities, property conditions & facilities
Coming by train to the station Gare du Nord it‘s pretty well reachable. Even well placed for discovering the city. The hotel is lovely designed, clean and the service and the hospitality was on a good and friendly level. I‘ll come again.
Stayed 4 nights in Jun 2025

8/10 Good

Derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Some noise if next door guests used water. Very centric, but some outdated sexshops in the area gave it a bit of ‘close to a station’ vibe. But I also get the impression that those shops don’t influence the atmosphere anymore.
Stayed 2 nights in Sep 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel, welcoming staff, stylish rooms

Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable, Safe & Friendly Staff

The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city. The staff was amazingly nice and very helpful. The service in the small cafe was amazing. The room was a decent size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and modern hotel. Fantastic staff. I had a wonderful stay. Would definitely come back again! HIGHLY RECOMMEND.
Stayed 2 nights in Apr 2024

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of shops, places to eat and transport nearby. The hotel is amazing, the rooms are decorated in different tones of browns and biege which look really good. My only complaint is that the rooms are only serviced every 3 days, whilst I do not expect the towels and bedding to be changed every day I do expect the bed to be made, I did not spent nearly €1200 for 7 nights and then have to make the bed myself for 6 ig the 7 nights.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean, and comfortable stay near Brussels city center I had a very pleasant stay at this hotel. The room was small but extremely cozy, clean, and well kept — a great balance between comfort and practicality. The décor felt warm and inviting, and although the space wasn’t large, it was thoughtfully designed. The bed was comfortable, but the only odd thing was that it had two single mattresses instead of one, so there was a slight dip toward the middle. It wasn’t a big problem, though — I still slept very well. The bathroom was modern and spotless, equipped with a good hair dryer and nice water pressure in the shower. The location is about 12–15 minutes’ walk from Brussels’ main tourist attractions, which made it easy to reach the city center while still being in a quiet and safe area. It’s perfect if you prefer staying slightly away from the busiest parts of town. The hotel is across from the Plaza Hotel, and while the area is safe, note that there are a few adult shops nearby — something to keep in mind for more conservative travelers. The hotel also has a nice cafeteria where you can enjoy breakfast or grab something to take away. The coffee and pastries were delicious, and it was convenient to have that option right on site. Overall, a cozy, clean, and comfortable place to stay — great value and a good choice if you want peace and convenience without being in the middle of all the crowds.
Stayed 2 nights in Oct 2025