Search Family-Friendly Hotels in Brockport

"A little outdated and no elevator to Reach the 2nd floor and for some people with a disability , this was a game changer. Our daughter was also staying in her own room on main floor and we had a 1 bedroom suite, we luckily could switch to be on main floor but we paid more for the suite than she did for single room, breakfast was sufficient, and had choices and coffee was good Probably would not stay again if we could not get a main floor room"

"THERE WAS NO CREAM OR SUGAR IN THE ROOM FOR THE COFFEE"

"Good breakfast, no towels in pool area after asking more than once. "

"The place was really quiet. That was a plus. The only thing that cought my attention was that the hallway floors and stairs where dirty. The stairwell had trash bags the same ones since i stayed thier the 5 days. The lady in front desk never got her name but had a heart chain she was amazing, friendly very atentive. "

"Beds were comfy. Only having a flat sheet & not a fitted sheet was rather annoying- especially b/c the mattress protector was for a much smaller bed. Cobwebs were plentiful. Went to check in at 6:40p & our room was not ready yet. They did offer a free breakfast for the inconvenience, but our schedule did not allow us to use it the following AM before it expired. We had things to keep us occupied for a few hours & the room was ready by 9p when we finally re-checked in. We did not utilize housekeeping during our stay, but unfortunately, removed the do not disturb sign at 7a when we left the room for a meeting we had (we removed most things from the room, but not all); came back to the room just after 9a & the room was completely re-set & our belongings were gone- had to argue with housekeeping to get my fleece vest back off their linen cart; they returned our alkaline water but “lost” the energy drinks & snacks we left in the room. Be forewarned- leave the do not disturb sign up until you officially check out! I will own my part on that, but in staying in numerous hotels - I’ve never had housekeeping attempt to reset a room that early! And no- they were not on the floor when we left the room at 7a & we did not check out until check out time at 11a. "

"Upscale environment, great for a weekend with a lovers. "

"Only there for a short period of time however room was very clean front common area clean and not cluttered the staff was very friendly "

"Very clean, friendly staff. Pool was warm! We loved our stay. "

"The staff was very kind. The shower leaked and the fire doors keep closing which kept waking me up. "