Search Luxury Hotels in Brockenhurst

"We always enjoy our stay at West Cliff hotel.Staff are very friendly and helpful, the pool and garden areas are great for the kids to have fun whilst adults relax. Would be nice to have some bottled water in rooms. Could do with shampoo and body wash pumps in the bathrooms instead of very small bottles that are supplied. Short walk to the beach but far enough away from late night activaties in the main town which I prefer when little ones stay. Resturant and bar very nice and food is alway good."

"Good value hotel in a good location."

"Check in was a bit slow but all in all it was good"

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"Clean room, lovely staff, gym was ok for a quick session, "

"My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return."

"I Travel as a Professional British Citizen. Therefore have pre-paid WI-FI Internet access. Etc; A Professional Hotel should:- 1. Provide Professional information to ALL GUESTS. For eg; Breakfast times. Weekdays and Weekends. Other Facilities. Etc; 2. Dishes not available on Menus. Should be noted on Restaurant Menus and Room Service Menus. Attach Drinks and Beverages Menu to Room Service Menu. Advise the Restaurant Breakfast Chef. To use a Egg Omlette Recipe. Etc; Because 2 fried eggs stuck together is NOT an Omlette. 3. STOP Over-Pricing basic Brand Bottles of Wine. 4. A Concierge does not have the role of a Hotel Manager!? Re.Complaints. Etc. 5. Educate ALL Staff NOT to Discriminate against Guests who are racially not white. "

"Standard room, tidy reasonable price location very close to town and waterfront and local shops "

"Pets were welcomed. Staff very friendly. Tennis courts and swimming pool both closed. "