Checked in ‘after hours’ I.e 9pm. All check done via a speakerphone in car park, including reading out very loudly, my credit card number, address, security code etc. shocking. Car park full of people wandering around wondering how to get back to their room or to the foyer, but like us, missing the fine print that a room key only works ONCE! On every door, so god help you if you need to leave your room to go to a shop, you’re then locked out. One entry only, Inc in foyer/lift etc. A truly awful experience.