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"Shower was very slippery and the sliding door had no handle and there was an odor. The stay was fine for one night and it had everything you needed"

"When convenience matters, this is the go to hotel!"

"I have stayed at quite a few luxury hotels and the Sofitel never fails to impress! Unfortunately due to an accident, we lost power, however the generator jumped into action quite quickly, With unprecedented work noise outside due to the accident, I was offered a relocation to another room, however at that time of night I asked for and was provided with earplugs. Eventually fell to sleep and slept well. As an apology, even though it was their fault, I have been offered a free room...

"Stayed for a couple nights, booked a King bedroom. Clean, modern room but a bit small with an unusual bathroom layout. No mirror in front of sink, so had to use the portable vanity mirror to see while brushing or flossing. The front desk was all very helpful and friendly. Located across a park, just outside Melbourne CBD, so it felt spacious leaving the hotel. Also very close to trams and transit, though we didn’t use because we mostly walked to everything."

"Awesome place"

"Brillliant stay from start to end!"

"This is a great place to sleep between flights, but that's about it. Was more like cruise ship cabins and it's a 15 minute walk from the airport and no shuttle! We were unaware of this."