Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Reviews of Travelodge by Wyndham Brandon

3.5 out of 5
Travelodge by Wyndham Brandon
210 18th Street North, Brandon, MB

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 822 reviews" "
Rating 8 - Good. 281 out of 822 reviews" "
Rating 6 - Okay. 157 out of 822 reviews" "
Rating 4 - Poor. 78 out of 822 reviews" "
Rating 2 - Terrible. 80 out of 822 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katreena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable and the rooms were nice and clean
Stayed 2 nights in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Id stay again
Stayed 2 nights in May 2024

4/10 Poor

Diane

Travelled with family and small children
Disliked: Cleanliness, amenities
The hotel room was not properly cleaned with hair and dirt all over including on high touch surfaces. The sheets hadn’t been changed, there was a noticeable fresh coffee stain on the bed and there was dirt between the sheets when the top sheet was pulled back. Staff tried to find sheets for us to change the bed but housekeeping had left and locating a flat sheet took 3 attempts and 45 minutes by front desk staff who initially asked that I leave my sleeping children to come and pick them up and told me he wasn’t exactly sure where they were. Sound proofing does not exist and we were forced to listen to what sounded like a stampede above us by another guest who paced the entire night. Waterslide had been closed for more than a year (as per staff) and hot tub wasn’t working either… I personally would avoid the hotel in the future. If you’re interested in sleep and not amenities the hotel offers, request a room that isn’t on the main floor and prepare yourself for a trek to get ice.
Stayed 2 nights in May 2024
Response from -Travelodge on 21 May 2024
Good Afternoon,I am so sorry your stay didn't go as planned. We will be looking into this right away as to why the room wasn't properly cleaned. I assure you that it is not always like this. Our waterslide should be up and running again soon as it is finally in the works. Please call back for further updates on the waterslide.

8/10 Good

Deanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms. The beds were very comfortable. Pleasant staff. The water slide wasn’t available to use. The hot tub was, but the jets wouldn’t turn on.
Stayed 1 night in May 2024
Response from -Travelodge on 21 May 2024
Good afternoon,We appreciate the feedback, thanks for staying with us. We hope to have the waterslide up and running again soon. Please call ahead for any updates.

6/10 Okay

Dylan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from -Travelodge on 21 May 2024
Good afternoon,Thanks for the feedback. We appreciate your business!

8/10 Good

Pankaj kumar

Liked: Staff & service, property conditions & facilities
It was fine
Stayed 1 night in May 2024
Response from -Travelodge on 21 May 2024
Good Afternoon,Thanks for staying with us, hope to see you again soon!

2/10 Terrible

Karolina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is falsely advertised. The rooms are nothing like the pictures. The rooms are dirty, gross, outdated and run-down. The heater and some fixtures were damaged and broken. The rooms are very small (the room enters right into the bathroom) and the images dont show this. Customer service was terrible. When we arrived, we had to wait 20 minutes for someone to come to the front desk and there were people already there waiting. I regret not reading reviews online before booking as others have the same complaints!
Stayed 1 night in May 2024
Response from -Travelodge on 20 May 2024
I am so sorry things didn't go as planned. Our rooms are usually fairly clean. Could you please inform me on what was dirty in the room upon check in so I can further discuss with our housekeeping staff. Also I would like to apologize about our front desk being away from the desk. We unfortunately didn't have a maintenance guy at that time and our front desk was assisting a guest with an issue.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and courteous. Our room was fresh and clean. Will definitely be back to stay.
Stayed 1 night in May 2024
Response from -Travelodge on 16 May 2024
Thanks for the feedback we appreciate your business!

8/10 Good

Rolly

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice Smell in the hallways was pleasant Beer store REAL close👍 Reasonable price. Location is excellent!
Stayed 1 night in May 2024
Response from -Travelodge on 15 May 2024
Good morning,We are happy you enjoyed your stay, hope to see you again soon!

8/10 Good

Tayla

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from -TRAVELODGE on 15 May 2024
WE ARE HAPPY YOU ENJOYED YOUR STAY, THANKS FOR THE FEEDBACK

2/10 Terrible

Shauna

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Monday the hot tub gets drained and filled And the pool is filled with kids for swimming lessons. Water slides been out of order for a YEAR. Huge charge for such a waste. Would’ve booked elsewhere has I known.
Stayed 1 night in May 2024
Response from -Travelodge on 14 May 2024
Good Morning,Thanks for the feedback, we appreciate your business. We hope to have the waterslide up and running as soon as possible keep checking in for updates.

10/10 Excellent

Abhila

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in May 2024
Response from -Travelodge on 13 May 2024
Thanks, we appreciate the feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 1 night in May 2024
Response from -Travelodge on 13 May 2024
Good Morning,We appreciate the feedback, our staff tries their best to keep the noise to a minimum after quiet time. We apologize for any noise made by other guest. Please note that we have 24 hour front desk staff you can press 0 at any time to make a noise complaint.

4/10 Poor

Aurlee

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms don't look like the photos, the bathroom sink didn't drain, the fridge buzzed loudly and the people yelling outside and banging on a near by door kept us awake.
Stayed 1 night in May 2024
Response from -Traveloge on 9 May 2024
Good afternoon,I am sorry your stay didn't go as planned we have had our maintenance guy take a look at the sink and replaced the fridge in the room. We do have 24 hour front desk staff feel free at any time to call regarding people being loud at night so we can deal with the situation right away.

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hallways and the rooms had a smell to them
Stayed 1 night in May 2024
Response from -Travelodge on 9 May 2024
Good Morning,We do our best to make the hotel smell nice. What kind of smell did you smell?

10/10 Excellent

Danielle

Liked: Amenities
Great
Stayed 1 night in May 2024
Response from -Travelodge on 9 May 2024
We are happy you enjoyed your stay, thanks for the feedback!

2/10 Terrible

Judith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, our dog found a chicken bone on the floor, and small pieces of plastic, pool and hot tub needs professional cleaning, we had to ask 3 times to get towels and a blanket. I would not recommend this motet
Stayed 2 nights in May 2024
Response from -Travelodge on 9 May 2024
Our hot tub gets a full clean every Monday. I apologize that it was a mess over the weekend. I have spoken to the weekend staff about doing more thorough checks especially when we are so busy. Also I am very sorry to hear about your dog finding a chicken bone in the room. We will look further into this. We appreciate your feedback and will do some digging to make things better.

6/10 Okay

Madeleine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Many things were out of order, the water slide, the hot tub jets, and the AC unit. We weren’t told of any of these in advance. The hot tub was also really dirty, full of debris. Otherwise, the room was clean and comfortable, staff were friendly and helpful.
Stayed 1 night in May 2024
Response from -Travelodge on 9 May 2024
Good morning,I am so sorry your stay didn't go as planned. I have talked to our maintenance guy about doing more regular checks on the hot tub throughout the evenings and weekends in hopes to keep the hot tub cleaner for everyone. We just had someone come take a look at the waterslide finally yesterday and it is in the planning process to be able to have it back up and running again but will take some time. We apologize for the inconvenience our staff is doing their best to notify everyone upon arrival that our waterslide is out of order. We appreciate your feed back and hope to see you again soon. Please call ahead to ask more details before booking if you are here for the slide.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy
Stayed 1 night in Apr 2024
Response from -Travelodge on 6 May 2024
Good morning,We are happy you enjoyed your stay. Thanks for the feedback!

4/10 Poor

Alexis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from -Travelodge on 6 May 2024
Sorry your stay didn't go as planned. We hope that in the future you do try and stay again. Please call ahead to see if the waterslide is up and running.

2/10 Terrible

Hayden

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checkin, there was a note under the duvet that read “these sheets are dirty”. A very disturbing note to read as I would expect all bedding to be washed after a guest has stayed in the room.
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
That is very disturbing, I apologize that happened to you! Our front desk staff would be more then willing to switch you rooms or hand you a new set of sheets upon request. We do change sheets every time a guest stays. I have no idea how this was missed.

6/10 Okay

Shelley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was ok. Beds were nice. Pool looked dirty
Stayed 3 nights in Apr 2024
Response from -Travelodge on 1 May 2024
I am happy that you enjoyed your room, I will look into why the pool wasn't very clean over the weekend.

8/10 Good

Kief

Liked: Cleanliness, staff & service, property conditions & facilities
Waterslide was still down, hot tub felt like it was straight bleach . But it served it's purpose for what we needed
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
We are happy you enjoyed your stay. I will have our maintenance guy double check the hot tub levels more over the weekends.

2/10 Terrible

Shannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
I apologize your stay didn't go as planned. Can you tell me a bit about what went wrong so that we can try to better your stay next time?

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
We are happy you enjoyed your stay, hope to see you again soon!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
We are happy you enjoyed your stay, hope to see you again soon!

4/10 Poor

D

Business traveller
Disliked: Amenities, property conditions & facilities
The property is confusing if you haven’t been there, and is actually quite annoying. The AC appeared to be not working, the clerk on duty did not know how to operate it it, so he called for help. It’s a switch on the wall. Would never have known. Also they tell you not to use the ice for your cooler. Ok, what is the ice for, and I just paid 150$ on a room and can’t top my cooler with ice? Sorry, that’s a fail. Not happy with this motel!!!
Stayed 1 night in Apr 2024
Response from -Travelodge on 1 May 2024
I apologize that the hotel was a bit confusing for you to get around in. We have signage posted at the end of each corridor to try and make things a little easier for everyone. I am glad you got the AC figured out I apologize that our front desk was unable to help you with this we try our best to always have a maintenance guy on site. We apologize about you not being able to fill cooler with ice, unfortunately we only have the one ice machine for the whole hotel and it might leave other guests without ice until the machine can make more to keep up.

6/10 Okay

Jeneen

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from -Travelodge on 1 May 2024
We are happy you enjoyed your stay, hope to see you again soon!

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Room was clean and comfortable.
Stayed 7 nights in Apr 2024
Response from -Travelodge on 25 Apr 2024
Good morning,We are happy you enjoyed your stay, thanks for the feedback.

4/10 Poor

steve

Disliked: Property conditions & facilities
hot tub was not working, and chicken chef closed at 8 pm
Stayed 1 night in Apr 2024
Response from -Travelodge on 25 Apr 2024
Good morning,We are sorry your stay didn't go as planned. Our hot tub will be up and running again today, we just had a minor issue that needed to be attended to. It did take the pool guys a couple days. As for chicken chef unfortunately the hotel doesn't control their hours of operation as they just rent the space. Hopefully with summer coming they will extend their hours.

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, great service, convenient location.
Stayed 1 night in Apr 2024
Response from -Travelodge on 23 Apr 2024
We are happy you enjoyed your stay, hope to see you again soon!

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent, thats all I can say!! 😊
Stayed 1 night in Apr 2024
Response from -Travelodge on 22 Apr 2024
We are so happy you enjoyed your stay.Thanks for the feedback.

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, friendly,helpful. Pleasant stay and very comfortable room!!
Stayed 1 night in Apr 2024
Response from -Travelodge on 22 Apr 2024
Good afternoon,We are happy you enjoyed your stay, hope to see you again soon!

8/10 Good

Silvia

Stayed 1 night in Apr 2024
Response from -Travelodge on 10 May 2024
Good Morning,We are happy you enjoyed your stay.Thanks for choosing Travelodge

8/10 Good

Jamie

Stayed 1 night in Apr 2024
Response from -Travelodge on 9 May 2024
Good Morning,Thanks for staying with us we appreciate your business

8/10 Good

Ron

Stayed 1 night in Apr 2024
Response from -Travelodge brandon on 9 May 2024
Good morning,We are happy you enjoyed your stay,hope to see you again soon!

8/10 Good

Beverly

Liked: Staff & service, property conditions & facilities
Convenient location, friendly staff
Stayed 1 night in Mar 2024
Response from -Travelodge on 18 Apr 2024
Good morning,We are happy you enjoyed your stay, hope to see you again soon!

2/10 Terrible

Roy

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was advertised with Breakfast included. When I ask what time breakfast was ....I was told not included and needed to pay for it. I based my decision to stay at this hotel....based on it including breakfast....really feel taken advantage of.... false advertising comes to mind!
Stayed 1 night in Apr 2024
Response from -Travelodge on 16 Apr 2024
Hot breakfast on site is advertised, meaning hot breakfast available for purchase on site. I apologize if you misunderstood the advertisement.

8/10 Good

Heather

Stayed 1 night in Apr 2024
Response from -Travelodge on 6 May 2024
We are glad you enjoyed your stay. Looking forward to seeing you again next time!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from -Travelodge on 16 Apr 2024
Good morning,We are happy you enjoyed your stay, looking forward to seeing you again soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from -Travelodge on 15 Apr 2024
Good morning Jason,We are happy you enjoyed your stay, hope to see you again soon!

6/10 Okay

Randolph

Stayed 1 night in Apr 2024
Response from -Travelodge on 6 May 2024
Thanks for your feed back, hope to see you again soon!

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. It’s always a good stay. It’s too bad the water slide isn’t working. But everything else is good
Stayed 1 night in Apr 2024
Response from -Travelodge on 15 Apr 2024
Good morning Corinna,We are happy you enjoyed your stay, sorry about the waterslide we are hoping to have it up and running again soon!

2/10 Terrible

Tanya

Travelled with family
Disliked: Staff & service, property conditions & facilities
Response from -Travelodge on 15 Apr 2024
Good Morning,We would like to apologize that your stay didn't go as planned. Hopefully the waterslide will be running the next time you stay with us.

10/10 Excellent

Hardik

Stayed 2 nights in Apr 2024
Response from -Travelodge on 1 May 2024
We are happy you enjoyed your stay, hope to see you again soon!

2/10 Terrible

Jackie

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Dust hanging from Air Conditioner. Waterslide broken. Pool Fowler a left in this condition.
Stayed 2 nights in Apr 2024
Response from -Travelodge on 9 Apr 2024
I apologize things didn't go as planned. We are doing our best to inform guests the waterslide is down. Housekeeping has been notified about the dust and will deal with it today.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from -Travelodge on 9 Apr 2024
We are happy you enjoyed your stay, hope to see you again soon!

6/10 Okay

Gerri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool waterslides looked like they haven't worked for months. Disappointing, would not have booked if this was known. Very noisy/loud hallways. Fridge was old and noisy. The overall neglect was very evident. Everything needs a major upgrade, windows,pool area, carpet just everything. Saving grace was the bedding/beds.
Stayed 1 night in Apr 2024
Response from Travelodge on 8 Apr 2024
Good morning,We are sorry your stay didn't go as planned. We are doing our best to inform everyone that the waterslide is down and has been for sometime. Hotel is getting upgraded slowly over time. Try staying on the ground floor next time as the ground floor rooms are no longer carpeted and have gotten more attention with the upgrades. Thanks for the feed back.

10/10 Excellent

Leona

Liked: Cleanliness
Clean, quiet, friendly staff and reasonable price for room,restaurant on site was good too
Stayed 1 night in Apr 2024
Response from -Travelodge on 8 Apr 2024
Good morning,We are happy you enjoyed your stay, hope to see you again soon!

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place was good little worn needs some upgrades for sure the locals were on drugs and buming smoks everytine we went out side didn't feel very safe
Stayed 1 night in Apr 2024
Response from -Travelodge on 8 Apr 2024
Good Morning,We are happy you enjoyed your stay. Thanks for the feedback.