Exterior

Reviews of Courtyard by Marriott Boston Downtown/North Station

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1000 reviews" "
Rating 8 - Good. 143 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Holyoke, MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Access to the Garden and access to Hanover Street and Fanueil Hall. So convenient. Hotel staff is very accomodating and the rooms were clean and modern. Would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

SHAILA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It is very clean with super nice staff and very conveniently located across the train station and TD garden. Enjoyed our 3 night stay there!
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maryellen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and excellence in customer service were priority and did not disappoint. Over all a great experience. Will stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and super helpful staff.
Stayed 1 night in May 2024

8/10 Good

Ivor, Exeter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had an accessible room. The light controls were unfriendly. The shower controls were very confusing - it took me 5 minutes to get the shower to work. The TV recognized me but had no program no access.
Stayed 1 night in May 2024

10/10 Excellent

Danissa

Travelled with group
Liked: Property conditions & facilities
Loved the location
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pass
Stayed 1 night in Apr 2024

10/10 Excellent

SM, bronx

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Apr 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the music in the lobby was so loud even early Sunday morning. The clerk didn’t have the ability to turn it down.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rakip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 2 nights in Apr 2024

10/10 Excellent

LISDEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located in a very nice area of the north side of the city. The property itself is very nice and clean , the rooms are standard size good enough for a family of 3. But what really standup for us was the staff , they are all amazing and professional. We had a special connection with Tony from the from desk, he is one of the most friendly , funny and unique character we’ve ever met. Tony and the rest of the staff made our stay very pleasant , thank you to all of them. Tony , thank you for all your attentions and all the laughs you made us have. We will see you again!

10/10 Excellent

Gerald, Dartmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute great hotel in downtown Boston.. very friendly staff and extremely helpful. The senior bar tender(I think) was exceptional as she recommended a walking tour which we took and later on I the night she provided the most awesome service and was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities
$
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST place to stay if you’re going to a Celtics or Bruins game, honestly couldn’t imagine going to the garden and not staying here.
Stayed 1 night in Apr 2024

4/10 Poor

Raeseana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor cleanliness didn't get the room requested flooded shower
Stayed 1 night in Apr 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this property and I will stay every time I visit Boston. Our room had a beautiful view of TD garden and the bridge. It was great to wake up to everyday.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jyllian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super friendly staff. Walking distance to many things. Would definitely go back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Close by everything downtown and north end. Staff was friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and quick. Bed was comfortable. Location was conveniently located from airport.
Stayed 1 night in Mar 2024

8/10 Good

James F

Stayed 1 night in Apr 2024

10/10 Excellent

Blaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times while attending concerts at the TD. You can not beat this location!
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Travelled with family and small children
Liked: Property conditions & facilities
Perfect location- lots to do in the area and very convenient for going to a Celtics game.
Stayed 1 night in Apr 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at this hotel were very friendly and helpful. The hotel is within walking distance to a lot of attractions and restaurants. The Boston hop on hop off trolley has a stop right across the street from it. It is adjacent to the basketball arena, so the traffic does tend to get heavy when there is an event there which made it slightly more difficult to get a Lyft or Uber. Also, side note, the beds are rather firm so if you are not used to that it might be hard to sleep. Other than that our room was very clean and comfortable.
Stayed 3 nights in Apr 2024

6/10 Okay

Samantha

Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Stayed 1 night in Apr 2024

10/10 Excellent

Amity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to TD Gardens. It was so nice to come back to this elegant room after a concert. Excellent, upbeat staff.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
City views are awesome. This is definitely the way to experience Boston!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was designed beautifully. Every area was extremely clean and neat. The staff was very friendly and helpful. The location was great. We will be back soon.
Stayed 1 night in Apr 2024

10/10 Excellent

Cherish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will gladly go back to relax there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Shahd

Stayed 2 nights in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and decent size room comfortable bed and nice walk-in shower with a good draw.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice but the view out the window which was the roof top of something else.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to everything we needed
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You couldn't ask for a better location. You could easily walk to restaurants, shopping and events. The room was spacious, comfortable, and clean. However, I would definitely check the bedding BEFORE bedtime. The comforter and spare bed blanket were not clean which made me second guess the overall cleanliness!
Stayed 1 night in Mar 2024

10/10 Excellent

nrichard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to TD Garden
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

megan

Stayed 2 nights in Mar 2024

10/10 Excellent

James B.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Wonderful room and friendly staff. We were close to the TD Garden where we went to watch the basketball game.
Stayed 1 night in Mar 2024

10/10 Excellent

Boyd Patrick, Whitley City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to TD Garden!! The North End location is awesome.
Stayed 4 nights in Mar 2024

8/10 Good

Valerie, stone mountain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024