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"Friendly and knowledgeable staff."

"Probably one of our most amazing stays at any hotel in the world. Hospitality is second to none. An amazing property to experience opulence and luxury like none other. We enjoyed our stay!"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"it is a wonderful trip, we have a very good time during the stay, the sea is beautiful, the room is nice, all staff are so friendly and nice."

"G"

"Very good"

"The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the...