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Hotel Arena Plaza

3.0 star property
Experience seamless travel at its finest. Relax knowing that you have access to helpful staff around the clock.

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Located near the National University of Colombia, Hotel Arena Plaza offers a warm welcome with a restaurant and free in-room WiFi. Enjoy convenient amenities like multilingual staff, roundtrip airport shuttle service, 24-hour front desk assistance, porter/bellhop services and smoke-free premises.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per stay
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Arena Plaza pet-friendly?

Yes, dogs are allowed at this property. There's a fee of COP 50000 per pet, per stay.

How much is parking at Hotel Arena Plaza?

Self-parking is free at this property.

What time is check-in at Hotel Arena Plaza?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Arena Plaza?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Does Hotel Arena Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 45000 per vehicle applies.

Where is Hotel Arena Plaza located?

Located in Teusaquillo, this hotel is within a 10-minute walk of El Cubo Business and Recreation Center and National University of Colombia. Movistar Arena and Corferias Bogota are also within 2 mi (3 km).

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención del personal no es nada asertiva. El lugar se siente descuidado a nivel de aseo y mantenimiento.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy buena la limpieza, la atención muy cordial.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente atención y relación precio valor me ayudaron con todo incluso a pagarme el taxi en la moneda local de Ida y vuelta del aeropuerto y en el check out pagué con dólares. Muy limpio y silencioso y cómodo
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Faustino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
...repetidas ocaciones sin agua caliente y mal servicio del personal para resolver problemas.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Ana C

Liked: Staff & service, property conditions & facilities, room comfort
La limpieza la hacen a una hora, no puedes pedir que pasen después porque nunca pasan ni te dejan los kit de aseo personal... Todo lo demás muy bien.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to visit.

Had a great time, great weather, friendly people, comfortable room. Only drawback was the slow wfi.
Stayed 19 nights in Oct 2019
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, pleasant and convenient place.

Nice place to stay, good breakfast, comfortable room, pleasant staff and conveniently located near restaurants, museums and shopping malls.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio y con una gran atención , recomendando para cualquier persona!
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basico

En general el hotel está bien, las habitaciones son un poco antiguas y los armarios huelen un poco a viejo. Reserve por la aplicación de hoteles y en el momento de pagar el precio no era igual, ninguno de los dos me dio razón.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Juan Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen sitio

En general es un buen sitio para estar. Hubo un problema con el pago de la reserva que requirió enviar soportes y demás.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Muy bien
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradecida con el personal del hotel que siempre estuvo presto a brindar un servicio excelente.. desayuno riquísimo.. habitaciones limpias.. y un buen trato 😊
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, nice location, all good!!!! The room always clean.
Stayed 10 nights in Jul 2019
Verified

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Comodo

Todas las personas que nos atendieron fueron muy amables... lo único que me gustaría es mayor menú en el desayuno y que especificarán que el parqueadero es limitado.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tuve una excelente estadía. En cuestión del personal, la limpieza tanto de la habitación, como del hotel, la ubicación, y los servicios, excelente todo.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

JaimeRamirez

Liked: Cleanliness, staff & service
Para una noche de paso esta muy bn, aunque hace falta el agua caliente en una ciudad tan fría, pero en general esta bn con el valor 👍
Stayed 1 night in Jul 2019
Verified

8/10 Good

Rosemberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención. Tal vez necesiten mejorar un poco los desayunos que vienen incluidos con la habitación.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está a 5 minutos caminando del Movistar Arena, su personal es muy amable, tienen servicio de desayuno de 6 a 9am y hay barra de café todo el tiempo en el primer piso. La habitación está muy bien, iluminada, insonorizada, amplia, limpia. Mejoraría el café, más oscurito!
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in May 2019
Verified

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien. el tv no tenia control se ve un solo canal

Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Stayed 20 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Verified

8/10 Good

Reynaldo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019