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"This was an extremely unpleasant place to stay. The rooms had a stale, lingering smell, and the bathroom reeked of sewage. The outdoor pool was out of service with no explanation, and it looked like it had been that way for quite some time. The indoor pool was poorly lit to the point where it was difficult to even find your way around, everything felt dark and neglected. Hot water would cut out for long periods, and the heater in the room made constant, disruptive noise. Requests for assistance were ignored, with staff rarely showing up when needed. Breakfast was shockingly inadequate, portions were minimal (at one point, just a couple of kiwi slices shared among many guests), and there was no variety to speak of. Overall, the experience was dreadful. I felt uncomfortable and uneasy throughout my stay and was simply counting down the time until I could leave. I would not recommend this place to anyone."

"We absolutely loved our stay at Bayview Hills. From the moment we.arrived, everything felt welcoming, peaceful, and well taken care of. The environment is beautiful, clean, and the apartment is perfect for a relaxing getaway. A special mention goes to Sarhat, who truly made our experience exceptional. His professionalism, kindness, and attention to detail did not go unnoticed. Sarhat went above and beyond to ensure everything was comfortable and smooth throughout our stay. We would definitely recommend Bayview Hills to anyone looking for a memorable and enjoyable experience."

"The staff at this hotel is incredible! Lovely people and excellent service. Front desk and pool area. But outside of that - this is not a 5 star hotel. The rooms need a lot of TLC. "

"Best hotel. Most lovely staff of all time that made the trip unforgettable Hytham was an absolute gentleman and made the trip 10x better Thank you to the entire staff at reception "

"I can’t say enough good things about the staff here. I took some time off and needed to get away - it was off season, but these guys are on top of it. Room service was great. They handled my spa services. Even made me a to go lunch since I had a very early flight the day I left. I highly recommend this hotel. The rooms are all nice and have great views facing the bay - nice, quiet location too. "

"Lovely welcome , efficient concierge service, very clean and in the heart of the city almost 5 minutes from everywhere Kitchen equipment almost new and all functioning They know not only how to offer a good accommodation but a full friendly service and cater to all your needs "

"Great staff great stay"

"I spent a wonderful night in Case Manor Boutique Hotel! The room is very clean and warm. There are a gorgeous view and a fantastic breakfast which impressed me a lot!"

"Lovely location, amenities and service. Super helpful staff"