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"There was a storm and they lost power and the temperature was 100 degrees and they did nothing didn't even come to the rooms to see if everyone was ok or anything!!"

"We had a wonderful time staying at the Bird In Hand Village Inn & Suites. The property is very clean, cozy, and in a great location. It's near various attractions, antique and craft shops, farm stands, and restaurants. The staff is extremely helpful and nice. Joy provided us with multiple recommendations that worked out well. The cleaning staff kept the room and overall property spotless. The complimentary breakfasts and bus tour were enjoyable. We highly recommend staying here!"

"Great stay and great staff. Free two hour Amish Country tour was a nice surprise too. All things we wanted to visit were close."

"This was a really nice place. Staff was helpful and very cheerful."

"It’s always a pleasure for me and my husband to stay at this hotel. Our room was huge and very clean, the breakfast is delicious, and my hubby gets to charge the car while we rest. Love it!"

"This is out 3rd stay here. And is been fantastic. Clean, safe, the staff is very helpful and polite. Definitely recommend"

"Lot's of history."

"The room was as good as the ones in luxury hotels, but I walk with a rollator and it would not fit in the bathroom. The buildings are from 1950 and 1970 and are odd and dated seeming, but interesting in a way. The place is not ADA compliant by any means, and we are handicap, but we managed. The view from the room was wonderful, although with a huge casino in the center of it."

"One of the best stays I have had in Lancaster !!! I will be making another reservation in the near future !!!!"

"Wonderful staff! Everyone was fantastic!!! So friendly. Wonderful property, we loved walking around and exploring"

"Love the unique design of the rooms and hotel. Comfortable beds and awesome bar. When visiting our son next time we will definitely stay here."

"The hotel had a very nice layout. Breakfast was adequate. I had a great Pit-Stop Burger at BJ's Car Museum, next door . It's only 13 minutes from Sight & Sound Theater."

"Extremely appreciative of the courtesy, friendliness and professionalism of all staff. Room clean and comfortable with little external noise. Breakfast options were outstanding and beyond my experiences."

"We stayed here to escape the touristy areas. Lititz is a great small historic town. The Inn was quaint. There are no elevators, so pack accordingly. The Inn has a restaurant and is attached to a really cool pub. We had a king room that was spacious and comfortable. The tub/shower was horrible. They need to remove it and replace with a modern shower for safety."

"The bar had good food the rooms can use som up grade but cleaned and over all nice stay great location"

"The room was supposed to have two beds and handicap but the room had a king bed so we were put in another room that was not handicap. The room was noisy all night long with the truck traffic outside. This hotel was over 10 miles from where we wanted."

"Stayed there twice in my life been very nice each time."

"Everything was clean, comfortable, and staff were all extremely helpful. There was construction happening during our stay but I never heard anything. Parking lot spaces were limited however absolutely no problem parking on the grass at the side of the building as directed. Great place and would stay here again."

"Friendly staff, plenty of parking, clean rooms, good air conditioning."