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"They did not recognize the reservation from hotel.com. Took 2+ to checking and kept us waiting. Same for checkout. Food is great. service is good. There should be some arrangement for pickup from airport. Its difficult to get to the hotel as there are lot of roadblocks from local cops. If you have heavy luggage its difficult to get to the hotel."

"Lovedmit"

"Clean and nice property, near to airport, staff was friendly and helpful, far from city, limited conveyance from city to hotel "

"Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!"

"Rohit and staff did an excellent job during our stay for Kumbh.. they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela."

"Staff is great, hotel is good."

"Excellent hotel in all aspects - cleanliness, staff, food, comfort, luxury. All 5 stars. "