"This is a great hotel in a rather run down town. The staff was very helpful in providing us with everything we needed and gave us good recommendations in the town. The hotel is very creative and comfortable in how they used its space. We were very content, including our dog."
"This was a great place. It was clean and spacious and the staff was very attentive. It could use a little updating but we had everything we needed. We spent a week in our hometown and this apartment was very comfortable for entertaining a few friends too. "
"We were pleasantly surprised with these accommodations, having not realized that we were getting a suite with kitchen accoutrements!
Everything about the suite was wonderful and the location suited well for overnight while attending a concert at nearby Tanglewood in Lenox, MA.
I gave 4 stars to the staff and 5 stars for everything else. They seemed somewhat inexperienced, but they were doing their best, I am sure, and will eventually become seasoned registration staff. After all, everyone in...
"Beautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. "
"This family is professional and kind. I left a $100 tip because I watched attend to her guests and her two Autistic sons as well as her elderly parent. Amazing "
"Staff were very accommodating and friendly. Takes a couple of minutes for the shower to get hot but it does work and is HOT. It’s like stepping into 1991 decor-wise which was excellent. Nice having outdoor access I’ll be staying here again "
"Read reviews about checking in & was worried. I had no problem. Called the phone # - lady answered right away. Walked me through the payment & key card process & I was done & in my room in 5 minutes. She gave us a different room & it was clean & looked like all new bathroom and curtains. We'll definitely stay here again"
"We were surprised to see that facility was an old motel. That was not indicated in the photos. The facility, location and staff were both excellent and we would definitely stay there again. The room was terrific. "
"This motel worked perfectly for our weekend at Tanglewood. We had two rooms for our group, and they were perfectly clean, and it was quiet at night. The facilities are outdated and could use a renovation. But for location - just a short drive to Tanglewood - and cleanliness, it fit the bill. Also, the service was excellent. "
