Benemérito de las Américas Packages (Flight + Hotel)

We were able to booked it right before midnight, very cozy and clean

Overall for the price it was ok. They will not clean your room unless you request it. The pool is very small, but adequate. The hotel has a very nice café with good food. My biggest complaint was the noise from the street, hotel, and hotel staff very early in the morning. Doors are very loud and heavy and slam. They need to fix a A/C units, one made a very Hunger Games siren noise.

This is the first hotel/motel that greets you with a virtual screen, no real person. Well, it is a real person on the screen, but no actual person greets you. Interesting concept. I would feel better if a real person in person greets you. When I stay in a hotel, it is like inviting someone to my home. How should feel if you were greeted by a computer screen? :Probably we will have to get use to this? The only thing that I didn't really like is there were no instructions how to use the television in my room? I diales 0 on the phone as instructed, and a live person answered and sent a person to make the TV work. It took about a half hour with the person fixing the TV and her conversation with someone on line.

A bit loud being close to the highway.

My family loved the tennis court, pool, and jacuzzi. Room was great. Food was great too, from brunch to mid-day cookies and dinner cocktails. We very much enjoyed our weekend here. Valet was very friendly and accommodating as was the staff at the restaurant. We extended our stay since we liked it so much. Traveled with two teens. Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who lacked people skills. Nonetheless, everyone else was exceptional and will be back here for sure!