"Do not stay at this hotel. The customer service at the front desk is atrocious. They not get simple things right such as:
- holding the specific room you booked in the reservation (in my case I booked 2 beds; they gave me 1 plus couch - I had to push for 2 beds which they gave me bc the a/c did not work)
- replacing keycards that stopped working
- remembering to send a fan up to the room because the air conditioning does not work
The front desk staff were very rude, arrogant and took no...
"Do not stay at this hotel. The customer service at the front desk is atrocious. They not get simple things right such as:
- holding the specific room you booked in the reservation (in my case I booked 2 beds; they gave me 1 plus couch - I had to push for 2 beds which they gave me bc the a/c did not work)
- replacing keycards that stopped working
- remembering to send a fan up to the room because the air conditioning does not work
The front desk staff were very rude, arrogant and took no...
Christopher