4/10
Very disappointed in my stay. The hotel is very confusing to get to your room. My room was located right behind double doors and it made it very noisy for people going in and out. Hotel is very outdated and needs some updating, the WiFi never worked for me as well as the game room connection was very slow. Pictures of the pool appears way bigger then it was I only used the outdoor pool once in my three night stay as it was very packed. The restaurant in the hotel was very slow and food was ok. The staff for the restaurant was very unpleasant my guest didn’t enjoy her food and is very non confrontational and she was looking at the waitress hoping she would notice she didn’t touch her food and she came over and very rudely said did you need something? We told her that she didn’t like the meal and said just said ok and walked away. We made it once to the coffee bar that was available and the staff there was rude as well. I went to pay with cash not realizing it was cashless and the cashier very rudely goes cashless and I didn’t understand her and she repeated it, there was a much nicer way of saying it. The people cleaning rooms were very noisy slamming doors which wasn’t ideal when on vacation and trying to sleep in. Overall I would not stay here again,
Kristen
เข้าพัก 3 คืน, กรกฎาคม 2025
