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"Everything was satisfactory"

"客房部和自助早餐的员工礼貌 态度真诚 前厅部（reception-+值班经理）回复生硬，沟通生硬，且无意倾听顾客意见"

"I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La! "

"We enjoyed staying here a lot. Thank you"

"早歺非常的好，其它服務也非常好"

"Amazing view. The area was really nice."

"very nice and kindly service, good position, perfect beach view is visible from the room window， thanks to the reception. Special Thanks to the service manager Miss Deng 邓萍 for the help during my trip."