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"Breakfast was great and the grandkids really enjoyed the pool. The room was good, but not great, perhaps the staff could be trained to look at the details and not the overall picture. An extra minute or two cleaning, goes a long way."

"Clean "

"Wonderful facility, very clean, beautiful, great ambiance. Great staff, makes you feel completely at home!"

"It was great 😊 "

"Very nice "

"Staff was great!"

"No breakfast or restaurant. Reservation was for 2 beds n only got 1. "

"Helpful staff, great amenities and beautiful lake views"

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"The pool is not heated, but my toddler enjoyed it. The towels did not seem to be kept stocked though. "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing....

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."