Search Hotels Near Baylor Scott & White Medical Center - Lakeway, Austin

"We arrived at about 7pm. First time here. Pictures on Expedia are outdated. This place needs lots of maintenance and work. As I walk in nobody was at desk but we waited then I see a man walk out the women’s restroom and it was the man that works behind the counter. He got me checked in. We got in our room and the smell was musty the room was humid and felt dirty. Unfortunately I reserved for two nights and so we managed through. I checked in that we had three guests in our room. Yet only 2 towels to shower with. When I asked for a extra towel the cleaning lady told me there was no housekeeping. Washer was broke? Not sure how sanitary and clean the towels and sheets are. Each bed had 2 small pillows. Usually its 4 pillows on each bed but we managed. Under my pillow looked and felt like dirt. My bed squeaked with every little movement but was comfortable. The lamp on table was wobbly and falling apart. Our balcony had one dirty tore up chair so we could not even sit outside. The pool pump was so loud and broken that it made a horrible sound and can be heard in the room. Found a dirty black hand print on the bathroom wall. Everything just felt so dirty. A hair in the microwave and the numbers didn’t work on it. Breakfast options were cereal, a frozen jimmy dean sausage breakfast sandwich, honey buns, bagels, banana, yogurt and coffee, orange juice, milk. Property needed lots if TLC. Stairs were peeling and falling apart. No ice machine. Wont ever stay here again. "

"Very nice "

"Property was well kept and maintained. Rooms were clean but a bit older than expected. Staff were all very friendly. The pool and swim up bar and view were great although a bit dated. Overall stay was enjoyable, peaceful, and I would recommend staying here to others."

"Nice location, the room was clean, served a great breakfast in the morning. "

"Front desk staff was strange and didn’t seem very knowledgeable, we weren’t informed of any parking charge until checkout, deadbolt in our room didn’t work, the window was open when we arrived so the AC was blasting, stains all over the couch and ottoman as well as bathroom walls, hairs woven into the towels and blankets/mattress, no handsoap in the bathroom, walls are super thin, front desk told us there would be bedding for the trundle but we ended up having to request it (another guest was ahead of us requesting the same thing)"

"No hot water in the shower, and the thermostat was inoperable, and the fan ran all the time"

"The property and apartment were beautiful, clean, safe. We had everything we needed and everyone was very responsive to any questions. I would highly recommend to anyone who needs a place to stay in this area!"