Search Romantic Hotels in Bay Harbor Islands

"I had mixed feelings about my stay at Fontainebleau. The room itself was clean, spacious, and very comfortable — exactly what you’d expect from a luxury property. Unfortunately, the rest of the experience did not reflect that same standard. The hallways were dirty, with trash left out and debris on the floors. Even more concerning, basic maintenance seemed neglected — signage was falling off the walls and an exit sign was left sitting on the floor, which felt both unprofessional and unsafe. The elevators were another major issue, with wait times reaching up to 20 minutes at times. On top of that, there was no control in the hallways late at night — children were running and screaming around 1 AM, and there was no visible security or staff addressing the situation. Overall, while the rooms are nice, the lack of cleanliness, maintenance, and oversight throughout the property really took away from the experience."

"Beautiful Hotel, and great location."

"Everything was extremely dirty and outdated. If you don’t want roaches and bugs crawling in your bed do not come here "

"I was disappointed that they didn't notify us the water sports weren't being used one of the days we were there. I wasted time waiting in line that never opened. I also thought the $50/day resort fee is excessive and not warranted especially when some of the services weren't offered. They also closed many bar areas too early in the evening. "

"Nice spot for solo travellers"

"Suite accommodations are fantastic for the price. Very clean, nice staff and food was good at the onsite restaurant. Know that there is a metra train that can be heard however. "

"unfortunately the elevator did not work and we were on the 3rd floor. the pool area was perfect and the room was nice."

"Most outlets in the room would not hold a plug. "

"Not enough seating for the pool. They didn’t clean our rooms until 4:30pm after we complained about them not coming at all. A lot of people didn’t have wrist bands on that were mandatory to be at the resort. No one enforced the red band rule. We felt like a lot of people weren’t supposed to be on the private beach and pool area. "