Standard Room, 2 Queen Beds, Non Smoking | View from room
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Reviews of Comfort Inn & Suites Airport

2.5 out of 5
Comfort Inn & Suites Airport
2949 Varsity Street, Baton Rouge, LA

Reviews

6.6
Rating 10 - Excellent. 146 out of 450 reviews" "
Rating 8 - Good. 85 out of 450 reviews" "
Rating 6 - Okay. 69 out of 450 reviews" "
Rating 4 - Poor. 57 out of 450 reviews" "
Rating 2 - Terrible. 93 out of 450 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Donnie l we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

10/10 Excellent

chanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 7 May 2024
Dear chanda we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

2/10 Terrible

Sudip, Fort Worth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheet are stained, bed has spilled liquid spots
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Sudip we apologize for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suite

4/10 Poor

Edward

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpets were very dirty. Trash cans were over full.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Edward, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

6/10 Okay

marc, lettsworth

Stayed 1 night in Apr 2024
Response from General Manager on 22 May 2024
Dear Marc we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

6/10 Okay

marc, lettsworth

Disliked: Amenities
The room was pretty up to date. Free breakfast. Had issues with handling reservation and still no contact from manager. Disappointing.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Marc, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. i also contacted you about your issue.Thank you for choosing the Comfort Inn and suites

4/10 Poor

Christopher R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great price; wonderfully convenient to airport. The facilities are in decline and shabby. We were give a room that had not been cleaned. The second room was acceptable but showing its age. The safety lock on the door was broken/missing. The channel changer was uncooperative. Nice, helpful staff. Left before breakfast. Thank you.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear christopher, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

4/10 Poor

Bouavanh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Bouavanh, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

10/10 Excellent

Brion

Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Dear Brion we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

2/10 Terrible

Jalaine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one set of towels. No clean towels available. Had to go to store to buy my own.
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Apr 2024
Dear Jalaine we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. Thank you for choosing the Comfort Inn and suites

10/10 Excellent

Kamie, Houma

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice clean room. They had a deposit that wasn’t clearly stated when booking the room.
Stayed 1 night in Feb 2024
Response from General Manager on 8 Apr 2024
Dear Kamie,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

2/10 Terrible

Jalissa

Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Jalissa, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

8/10 Good

Lesli

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on 4 Apr 2024
Dear lesli,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

6/10 Okay

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Tina,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

2/10 Terrible

Angela

Disliked: Property conditions & facilities
I was unable to check in because there credit card machine was not working
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Angela, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
Would NEVER book here again. Loud, dirty. If I wasn’t already leaving at 4 AM for a flight, or had ANY other option, I would have went somewhere else. Staff were friendly enough and I made it to my flight, but didn’t get any quality rest because of how noisy this place was
Response from General Manager on 25 Mar 2024
Dear Erin, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

4/10 Poor

Jamiya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Jamiya we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. .Thank you for choosing the Comfort Inn and suites

2/10 Terrible

Wendy, Port Allen

Travelled with family and small children
Disliked: Amenities
Nothing, elevator broke and no accessible
Stayed 1 night in Feb 2024
Response from General Manager on 8 Mar 2024
Dear guest, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Quick check in. Lady at the desk was great!!!
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Christopher, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

10/10 Excellent

Tatiana

Liked: Staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear tatiana,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

8/10 Good

JKobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Jkobe,Thank you for taking the time to do a survey! we are ecstatic to hear that you enjoyed your stay. Thank you for choosing Comfort inn and suites.

4/10 Poor

Courtney

Disliked: Cleanliness, property conditions & facilities, room comfort
The room wasn’t clean like it was suppose to be
This was on the floor when I arrived in my room
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear guest, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. Thank you for choosing the Comfort Inn and suites

6/10 Okay

allyssa

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Deposit needed is twice of that of holiday in. Our room smelt mildewy. Pills are smaller than my head. It was a okay place but for a little more you can get better. Breakfast did have a decent array of options though.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear allyssa, Thank you for your taking the time to do our survey. We have a deposit in place that suits our hotel.Renovations are coming soon , We invite you to come stay with us again. Thank you again

10/10 Excellent

JKobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Jkobe, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Terrible

Floyd

Business traveller
Liked: Amenities, property conditions & facilities
Checking in was delayed due to under staffed reception.receptionist was also the driver for airport pickups.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Dear floyd thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sister's Trip
Our stay was wonderful, every person I encountered was pleasant, helpful, kind.
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Guest, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Terrible

Breanika

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
The ceiling was leaking and falling apart , my covers has blood on it and we’re dirty , the tub was sooo dirty with black spots in it I could not stay ! I asked for fresh covers and house keeping and was not accommodated
Stayed 2 nights in Jan 2024
Response from General Manager on 12 Feb 2024
Dear breanika thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Terrible

Shaquanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Ghetto lady rude asf for no reason, spit on the floor, .! Then ran off behind the desk .
Stayed 1 night in Jan 2024
Response from General Manager on 12 Feb 2024
Dear Shaquanda thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continental breakfast was really good. However, the carpet in hallways and in rooms were filthy and all rooms smelled of smoke,
Stayed 1 night in Jan 2024
Response from General manager on 11 Feb 2024
Dear guest thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and welcoming!
Stayed 1 night in Jan 2024
Response from General Manager on 12 Feb 2024
Dear Nicole, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

6/10 Okay

Brandon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General manager on 11 Feb 2024
Dear Brandon thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General manager on 11 Feb 2024
Dear Alexis thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Poor

Joseph, GALLIANO

Disliked: Cleanliness, staff & service, property conditions & facilities
Power went out to JUST hotel for over 2 hours
Stayed 1 night in Jan 2024
Response from General manager on 11 Feb 2024
Dear Joseph thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Terrible

Sharissa, Orange

Stayed 1 night in Jan 2024
Response from General manager on 12 Jan 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from General Manager on 12 Feb 2024
Dear Martin, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

4/10 Poor

Raymond

Disliked: Cleanliness, amenities, property conditions & facilities
Hallway carpet was filthy. Mold spots in bathroom. Hotel should just do away with carpet.
Stayed 1 night in Dec 2023
Response from General manager on 11 Feb 2024
Dear raymond thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Terrible

Joni

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property was dirty the employee smoke in front of the entry. And it smell stink of weed. The carpet was ful of stains would not recommend the hotel to me friends
Stayed 2 nights in Dec 2023
Response from General Manager on 12 Jan 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

2/10 Terrible

delijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General manager on 12 Jan 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
Best and cheapest at baton Rouge airport.
Stayed 1 night in Dec 2023
Response from General Manager on 13 Dec 2023
Dear James, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

10/10 Excellent

Wykedrick

Stayed 3 nights in Dec 2023
Response from General Manager on 13 Dec 2023
Dear Wykedrick, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

4/10 Poor

Ashley

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General manager on 8 Dec 2023
Dear Ashley thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Poor

Ginger

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General manager on 8 Dec 2023
Dear Ginger thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

10/10 Excellent

JOAN YVETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for the stay we had a crash and we were able to get a room for he unplanned stay
Stayed 1 night in Sep 2023
Response from General manager on 8 Dec 2023
Dear Joan, thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

6/10 Okay

April

Stayed 2 nights in Nov 2023
Response from General Manager on 8 Dec 2023
Dear April thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Poor

Katie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast. First room they put me in stank like a Super 8 smoker room and wasnt clean, the second was a little better but not much. Staff has to get ice from the ice machine for breakfast at 6am, so if you're on the first floor near the ice, dont count on sleeping in. Linens are clean, I think, but all of them had some stain on them. The couch in the room was also gross/stained. I wouldn't have paid more than $30/night to stay here. There is nothing within walking distance and I probably wouldn't recommend walking anywhere in the area anyway. It's not the nicest part of town.
Stayed 3 nights in Nov 2023
Response from General Manager on 4 Dec 2023
Dear Katie, We apologize for the poor stay that youve had. we have took this feedback and relayed to the team. we would like to invite you to our hotel for your next adventure to baton rouge . Thank you for choosing the comfort inn and suite

6/10 Okay

Raychelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 4 Dec 2023
Dear Raychelle, We apologize for the poor stay that youve had. we have took this feedback and relayed to the team. we would like to invite you to our hotel for your next adventure to baton rouge . Thank you for choosing the comfort inn and suite

2/10 Terrible

mike

Disliked: Cleanliness, staff & service, property conditions & facilities
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Response from General manager on 28 Nov 2023
Dear Mike,We apologize for the poor stay that you've had. There wasnt much information here can you please give us a call and let us know the issues that you had that led to this rating. Thank you for choosing the comfort inn and suites

10/10 Excellent

Chantez

Stayed 3 nights in Nov 2023
Response from General Manager on 12 Feb 2024
Dear Chantez, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Terrible

Gemma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General manager on 28 Nov 2023
Dear Gemma,We apologize for the poor stay that you've had. There wasnt much information here can you please give us a call and let us know the issues that you had that led to this rating. Thank you for choosing the comfort inn and suites

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 27 Nov 2023
Dear Tyler, We apologize for the poor stay that youve had. we have took this feedback and relayed to the team. we would like to invite you to our hotel for your next adventure to baton rouge . Thank you for choosing the comfort inn and suites