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"This is truly a special hotel. The staff are friendly, professional and helpful. The restaurant is excellent for dinner- ate there twice. Excellent breakfast included. Highly recommend "

"I really enjoyed my stay here, the property was perfect and staying in the old town was incredible. The staff really put the extra effort in to make you feel at home. I’d 100% recommend. "

"I would highly rate the location of this hotel. It is 2 minutes away from the main square and getting into Sassi. 10/10 if you're looking for a place close to the tourist attractions, but don't want to drag your bags through the stairs of the Sassi. The rooms were very clean, and were left very clean every day by the cleaners. It does feel more like a business hotel than a vacation hotel. The staff was alright, they weren't super friendly, but they weren't rude either - which made us feel more like a business hotel type of vibe. The parking situation is confusing - they do have a parking garage for €18/night, however it's first come first serve, so not guaranteed to get a place. BUT, it's also in the ZTL zone - they do make you sign a form with your license plate to make sure you don't get fined, but I'd say rather find parking in the nearby streets outside ZTL or there's a parking garage 3-4 mins walking distance that's outside ZTL. This communication of parking was also alright from the hotel, and it was more so of figure it out yourself. Don't get me wrong, the staff is nice, but the hotels we stayed in, in rest of Italy, the hospitality there was next level, which is why the staff here felt average. But overall, highly recommend this hotel for the cleanliness, top location, breakfast, good rooms!"

"What an amazing place!! The room was perfect and the breakfast was very nice. We enjoyed the thermal bath immensely. The staff was friendly and helpful."

"Giuseppe was very kind and attentive when he welcomed us. He showed us all the amenities of the resort and explained what the farm produces and all the products that come from it, which are 100% organic: olive oil, jams, honey, etc. It was fascinating!"

"Great place great breakfast"

"A good 3 star hotel. But absolutely not 5 star as advertised. Needs investment to bring it up to the level it is advertised as. "

"This is a great hotel. It's welcoming and clean. I am very comfortable and have stayed many, many times. My only problem is, I asked for a room with a pool view, but when I got there, I didn't get it. Still, it's always a nice stay. "

"This places was absolutely amazing. We had a room by the room that was large and had TWO bathrooms. The view from the pool area was unmatched. The staff were very kind. 100% would recommend and would return "