Exterior
Check availability

Reviews of Best Western Plus New Barstow Inn & Suites

2.5 out of 5
Best Western Plus New Barstow Inn & Suites
2565 Commerce Pkwy, Barstow, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 360 reviews" "
Rating 8 - Good. 76 out of 360 reviews" "
Rating 6 - Okay. 33 out of 360 reviews" "
Rating 4 - Poor. 19 out of 360 reviews" "
Rating 2 - Terrible. 13 out of 360 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Paul, Simi Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Ernest

Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Stayed 1 night in Mar 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Close to the highway.
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Barb

Stayed 1 night in Jan 2024

8/10 Good

Sheldon, Phoenix

Travelled with partner
Liked: Staff & service, property conditions & facilities
Next to McDonald's
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2023

6/10 Okay

Jim

Travelled with partner
Liked: Property conditions & facilities
Our room was no carpeted and mostly scattered with a piece of furniture here and there. It must have been a party room.
Stayed 1 night in Nov 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel & staff were great. Traffic noise was very loud.
Stayed 1 night in Nov 2023

4/10 Poor

Kathleen

Disliked: Staff & service
I would skip it next time
I was unimpressed. No regular coffee in room, nor extra at front desk and jacuzzi did not work. That was the point of the stay, to relax muscles after a long day. It's clean, but without amenities, just a regular hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Blanche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and very efficient for the area provided. The attendant was very helpful and nice and friendly. Beds were very comfortable. Room was efficient and comfortable. The excercise room was very well equipped! Best Western is one of my favorite places to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Judy

Travelled with partner
Property was fine and met the basics. Location is next to a truck stop.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in Oct 2023

10/10 Excellent

charles

Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel and the check in was perfect. The employee was friendly, efficient and patient with two hot old people.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room with a great bed . Easy to find, check in all fine. But the in room coffe set up was out of order, bathroom fan screeched and the light was blinding with no control. Breakfast was tupicss as l but coffee is lousy instant from a machine
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

Renella Mae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean! I like how the rooms are not carpeted :) also staff is so nice!
Stayed 1 night in Sep 2023

8/10 Good

Leonard

Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove 12 hours today. The hotel is right off I-40, parking lot has plenty of parking. No problem fitting large trucks w/ trailers. Hotel is clean and newish. Breakfast, Expresso coffee machine. Pet friendly. Pretty chill spot!
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, clean with everything you need. Staff were friendly, good breakfast for a hotel of this type. Easy to find and good for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Elisa

Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Love the decor in the lobby and the room was amazing! The floors were made if wood which is something new for me. I thought it was very cool. It also made it seem more spacious. The bed was comfy too so it made it easier to fall asleep after a long day in 100 degree weather. The breakfast was great too. Loved getting mini waffels. Makes it easier to get the right amount if you are not a big breakfast eater
Stayed 1 night in Jul 2023

8/10 Good

Kale

Stayed 1 night in Jul 2023

10/10 Excellent

Cassandra

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner
Employees are excellent. Front desk lady (jessica?). Efficient and welcoming. Breakfast lady the same
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was really nice and attentive. She brought us cold bottles of water at the pool because we had been out there so long and it was a hot afternoon. Nice breakfast and the rooms were nice and quiet. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service
Calming but very cheerful… wonderful staff! Breakfast was delicious
Stayed 1 night in Jun 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Our credit card was stolen & used for the stay. U shoukd have checked the 3 digit code on back of card & asked security questions to confirm name. When person checked in did u ask for card? Now we have thousands of dollars out of our checking. Did u ask for drivers license? My name would have come up on screen. Would b nice if u could tighten security
Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Stayed 1 night in Jun 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive energy
We had a wonderful experience, the staff was phenomenal!
Stayed 1 night in Jun 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is right next to the Interstate, which made it very noisy, particularly with trucks thundering past throughout the night. Maybe they need to install triple glazing! Otherwise ok.
Stayed 1 night in May 2023

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back door area litter and bird droppings on sidewalk.
Stayed 1 night in May 2023

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we were informed of a$350 security deposit because we are locall people. No one ever mentioned prior to check in.
Stayed 1 night in Apr 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Nancy, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a convenient location, right off the freeway, easy to get to. They had a great breakfast available for us before we left in the morning. The bed was comfortable and the room was clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Leonard

Stayed 1 night in Apr 2023

10/10 Excellent

Brent

Stayed 1 night in Apr 2023

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Not much~~~
Stayed 1 night in Mar 2023

6/10 Okay

Matti

Travelled with family
Stayed 1 night in Mar 2023

10/10 Excellent

Dale

Stayed 1 night in Mar 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023