It was our first visit to the Dominican Republic. A few issues, one night both elevators had gone out and we were able to get them to reset them (due to power outage). We were on the 5th floor and didn't want to walk up. Most showers we had hot water, but a couple of them were quite cold. If would be nice if they had some English speaking employees. The Chef was wonderful at breakfast. He didn’t have the omelet station open. We motioned to him about the fresh omelet station and he motioned back would we like one. He went in the back and came out with fresh omelets he had made for us. The pool seems to be kept clean on a daily basis. Sunday afternoon at the pool, the staff brought us a table and chairs to the grassy area with trees so that we could put the baby in the pack n play in the shade. Very accommodating staff. Nightlife clubs are not too far away and we could hear the noise from the clubs quite late. If the bathroom door is shut and the air conditioner is running it can drown out the noise. There could be more English speaking TV channels in the room. The room was nothing fancy but comfortable and compared to the area, it is a very nice complex. We would stay at this hotel again.