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"hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. "

"Friendly"

"Хороший отель, приветливый персонал, обильный завтрак. Если брать блюда а-ля карт, то подача обалденная, повар старается, еда очень вкусная. До склона ходят регулярные шатл-басы, водители приветливые. К сожалению WiFi нормально работает только на лобби."

"Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day."

"Çok memnun kaldık. Tertemiz otel, yataklar biraz fazla yumuşak, dolayısıyla içine çöküyor. Bu konu dışında fiyat kalite oranlaması ile çok memnun kaldık. Aile işletiyor. Harika insanlar. Çok sevdik. Yine gideceğiz."

"The host Daniel was extremely helpful and assisted us with everything. Location of the hotel is great, everything is a few minutes away walking. "

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee...

" Ice and friendly staff especially the young lady from spa"

"Hotel precioso. Personal super amable! Desayunos y cenas deliciosos. Enorme piscina y piscina caliente. Altamente recomendado."

"Helpful staff, "

"Bra hotell, rett ved gondolen og bakken. Supert med spa og skiutleie i hotellet. Anbefales."

"Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. "

"The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations."

"This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. "

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"

"very good hotel best service i will back again"