"Elegant - classic hotel, very friendly and helpful staff, great location on the river with complimentary shuttle boat rides. I would rate 4.5 stars - the rooms are comfortable with large bathrooms but they are clearly dated. The in room technology works but seems to be from the 1990’s (other Peninsula hotels have newer in room technology). The furniture in the room, as the sofa, and the carpet need to be updated.
The SPA is of high quality and offers great treatments.
Restaurant selection is a bit limited- I definitely recommend the River Cafe and the buffet for dinner with a Thai and international section (not à la carte). There are basically only two restaurants for dinner since the on site Chinese restaurant just closed (no information on when it will reopen).
Peninsula should invest into updating this hotel - it is beautiful and the staff are outstanding - that makes the difference. "