"Staff tried charging an extra fee at check out which wasn’t stated in policy for towel use. 250 baht for airport shuttle. Room was clean and spacious with comfy beds. Overall staffing was nice but I did not appreciate the problems they tried giving us at checkout. "
"Great location just minutes from the airport. Though you had amazing views of planes landing from the rooftop restaurant, there was very little sound of close jets in the rooms."
O2 Grand Suvarnabhumi Airport - Free Scheduled Shuttle from Hotel to Suvarnabhumi Airport
2/10 Terrible
"The room smell bad and when I ask for new towel they ask me to pay 100 baht each. And some of the front desk employees is rude. Also we ask for transfer and they told me we need to pay 850 baht per person."
"As airport hotels go this is a decent one. We only stayed 1 night and no complaints. Did a late check in and early checkout and had no issues.
The property and room and bathroom looked clean and bed was comfortable."
"Enjoyed my stay at this hotel. Comfortable bed and clean room. Located close to the airport with a very reliable shuttle service. Very good breakfast buffet and many other dining options within easy walking distance. Will definitely stay again the next time that I fly out of Suvarnabhumi Airport. "